M ONE METROPOLITAN RESIDENCES Introducing M One at Metropolitan Residences – a design of optimal liveability, where the combination of th
The Architect ROSITCH HEMPHILL and ASSOCIATES ARCHITECTS is an award winning, mid-size Architecture firm located in Vancouver, British C
The Construction Process Variations Products used during the construction process may change due to circumstances beyond the Developer’s co
Emergency Procedures While emergency warranty situations are rare, when they occur, prompt response is essential. You may be able to mit
EMERGENCY CONTACTS During Business Hours Monday to Friday 8:30am to 4:30pm After Business Hours, Weekends and Holidays Emergencies 9-1-1 9-1-1 Cr
During Business Hours Monday to Friday 8:30am to 4:30pm After Business Hours Weekends and Holidays Poison Control Poison Control Line Tel: (604) 6
YOUR ROLE AS A HOMEOWNER 1. Read the Homeowner Manual. It is your responsibility to maintain your new home. 2. Read all warranty and care manual
IMPORTANT QUESTIONS ANSWERED Property Management 1. Who is the Property Manager? Crosby Property Management. Crosby can be reached at either (604)
9. Can I hire my own contractor to repair warrantable deficiencies? No – the Developer must first review the warranty work; if it is
Access and Security 17. How do I gain access to the building? Please refer to the “Security” section of this Manual for more information. 18. How
Utility, Telephone and Cable Service 24. When should I set up my utility accounts? Your utility service account (electrical, natural gas) must be s
Table of Contents AN INTRODUCTION TO YOUR HOMEOWNER MANUAL ...
Your Neighbourhood Coquitlam is a mountainside community with unparalleled access to outdoor recreation including many parks and trails. Coqui
Summit Community Centre 1450 Parkway Blvd Coquitlam, B.C V3E 3L2 (604) 927-6960 Glen Pine Pavilion (50yrs Plus) 1200 Glen Pine Court Coquitlam,
Neighbourhood Map SCHOOLS PARKS AND COMMUNITY SHOPPING 1.Glen Elementary 7.Hoy Creek Park & Hatchery 14. Henderson Place Mal
Community Events Spirit Week February 11- 18, 2011 www.portcoquitlam.ca City Wide Garage Sale April, Annually www.portcoquitlam.com Como Lake Fish
Warranty Provider Warranty Coverage for New Home Buyers Protecting Your Investment in a New Home Congratulations on your decision to purchase a
Our approved Builders are responsible for having their new home buyers sign and date a Warranty Commencement Date Certificate at the
Warranty Description The Developer constructed your home with carefully selected materials and the effort of experienced craftsmen.
Deficiency and Warranty Repairs There will only be one home orientation per suite. A subsequent purchaser will not have an opportunity to con
Year End Corrective Period One full year less one day after the initial sale closing date, the homeowner has a second opportunity to
6. The Developer, in its sole discretion, will determine whether or not a service request is warrantable. 7. The Developer will determine wheth
INITIAL ORIENTATION AND WARRANTY GUIDELINES ...
15. The Developer will only repair some warrantable items once during the term of the warranty (please refer to the “Protecting y
Warranty Reporting After 2nd Year End Corrective Period After the 2nd Year End Corrective Period, the warranty covering materials and l
Condensation/Ventilation When warm, moist air comes into contact with cooler surfaces, the moisture condenses. Outside we see this as dew; inside yo
heat each room in your home and provide ventilation by opening windows. Do not try to save money by turning the heat off. Use a de-humidifier, if
Troubleshooting Tips: Electrical No electrical service anywhere in the home Before calling for service, check to confirm that the: Service is no
Troubleshooting Tips: Plumbing No water anywhere in the home Before calling for service, check to confirm that the: Main shut off in your home
Electrical System For electrical warranty and care information, please refer to Lilly Electric’s ````Warranty”, Honeywell’s “Programmabl
Fixture Location We install light fixtures in the locations indicated on the plans. Moving fixtures to accommodate specific furniture arrangements
Baseboard Heaters For warranty and care information, please refer to Ouellet’s “OFM Electric Baseboard Heater” and “OPPM Mini Patio Door
Smoke Detectors Each home is equipped with smoke detectors. Smoke detectors are installed in accordance with building codes, which di
SHOWER DOORS, FRAMELESS SHOWER DOORS AND TUB ENCLOSURES ... 68 SMOKE
ELECTRICAL SPECIFICATIONS Your home is equipped with a fire alarm strobe light or a fire alarm speaker that is maintained by the strata. These ligh
Plumbing System For warranty and maintenance instructions, please refer to Ocean Park Mechanical’s “Guarantee”, Badger 1 Insinkerator
clogged traps with a plumber's helper (plunger). If you use chemical agents, follow directions carefully to avoid personal injury
Main Shut-Off The water supply to your home can be shut-off entirely at your main shutoff valve. We will point out the location during you
Temperature Expect temperatures to vary if water is used in more than one location in the home at the exact same time. Winterizing
Noise Changes in temperature or the flow of the water itself will cause some noise in the pipes. This is normal and requires no repair. We will rep
PLUMBING SPECIFICATIONS The Developer reserves the right to make changes to the following specifications. Any substitution of metho
Tubs and Showers Residential Bathtub Location: Bathrooms with Tubs Application: Bathtub Manufacturer: Hytec Supplier: Emco Installer: Ocean Pa
Appliances Homeowner Use and Maintenance Guidelines For appliance warranty and care information, please refer to the product manuals att
Stainless Steel Care Clean stainless steel with soap and water to preserve the luster. Avoid using abrasive cleaners or steel wool pads, as these w
APPENDICES Travelers Warranty ... Appendix 1 BC New
APPLIANCE SPECIFICATIONS The Developer reserves the right to make specification changes, as per the contract of purchase and sale. Any
Range Hood: Penthouse Only Make: KitchenAid Supplier: Whirlpool Model Number: KXW8736YSS Color: Stainless Steel Height: 18 i
Protecting your Investment No home is maintenance free. Maintaining your home properly will extend the life of your asset. If you are not comfortabl
Appliances For appliance care, warranty and specification information, please refer to both Appendix 2 and the “Appliance” section of this Manual.
Blinds For warranty and care information, please refer to the Forever Window Screens and Blinds “Warranty and Maintenance” attached her
Separations We will correct gaps between either the cabinets and the ceiling, or the cabinets and walls by caulking same if the gap exceeds 1/8 inc
Pilling Pilling or small balls of fiber can appear on your carpet, depending on the type of carpet fiber and the type of traffic. If this occ
Static Cooler temperatures outside often contribute to static electricity inside. To avoid the problem, look for carpets made with anti-static. Y
Corkboard Wall Covering For warranty and care information, please refer to Forbo’s “Limited 5 Year Warranty”, attached hereto as Appendix 10. Cleani
A stone cleaner may be purchased through the IMAC store, at the address noted below. 11488 Eburne Way Richmond, B.C. 604-324-8288 Natural Stone Sea
Carpet Warranties and Maintenance Guides Appendix 7 Ploutos Enterprises “Labor and Material Warranty” Beaulieu Canada “10 Year Limited Residential
Disposal- Food Waste For warranty and care information for your garburator, please review the Badger 1 Insinkerator “Specification and Warranty Guid
Sticking The most common cause of a sticking door is the natural expansion of lumber caused by changes in humidity. During a damp se
The M One booster fan was supplied by Ocean Park Mechanical. Ocean Park Mechanical purchased the fan from DDK Ventilation Product
Drywall cracks are considered to be defect when they are: greater than 1/16” in width; or more than 12” long and greater than 1/32” in width
Gas Leak If you suspect a gas leak, leave the home and immediately call Fortis BC at their emergency number, 1-800-663-9911. Warranty Guidelines Th
Laminate Flooring For warranty and care information, please refer to Ploutos Enterprise``s “Labor and Material Warranty”, Cantrust’s
Initial Orientation and Warranty Guidelines Floor Finish During your initial orientation, the Developer will review the floors and deter
Paint and Stain For warranty and care guidelines, please refer to both ICI Paints Technical Bulletin “Touch-up Painting” and New York Paintin
Phone/Cable/ Data Outlets & Media Centre Your home is equipped with numerous outlets. Initiating service, adding additional outlets or r
an as needed basis. Avoid hanging wet towels on corners of doors - the weight can pull the door out of alignment and cause it to leak. Many M On
Mirrors and Shower Enclosure Warranties Appendix 17 Coast Wholesale Appliances’ “Mirror Specification and Warranty” Coast Wholesale Appliances’ “
Tile installed on walls or countertops in your home may be washed with any nonabrasive soap, detergent, or tile cleaner. Abrasive cleaners will dull
Sills Window sills in your home are made of ultra-lite. The most common maintenance activity is dusting. Twice a year, check caulking and touch-
Do Not Neglect Routine Maintenance Each home requires care administered by the homeowner from the very first day. Regular maintenance
Routine Maintenance Schedule ITEM Monthly Spring Summer Fall Winter INTERIOR FINISHES Recaulk showers and countertops if necessary Se
Trade Contact Information Alarm System (pre-wire) D & L Security P: 604-808-7857 F: 604-986-7855 Appliance Service Whirlpool (All appliances e
Finish Specifications The Developer reserves the right to make specification changes, as per the contract of purchase and sale. Howe
Countertops Location: Kitchen Application: Countertop Manufacturer: IMAC Enterprises Supplier: IMAC Enterprises Installer: IMAC Enterprises
Flooring Laminate Location: All Floors except Bedrooms and Bathrooms Application: Floors Manufacturer: Cantrust Supplier: Ploutos Enterprises I
Countertops Location: Kitchen Application: Countertop Manufacturer: IMAC Enterprises Supplier: IMAC Enterprises Installer: IMAC Enterprises Ma
Flooring Laminate Location: All Floors except Bedrooms and Bathrooms Application: Floors Manufacturer: Cantrust Supplier: Ploutos Enterprises
An Introduction to your Homeowner Manual Congratulations on your decision to purchase a new home at M One! This homeowner manual (“Manual”) has b
Ceiling Fixture Location: Hall way Manufacturer: Galaxy Supplier: Design Lighting Installer: Lilly Electric Model: 612392CH Type: 2 Descri
Location: Kitchen and Hallway Pot Lights Manufacturer: VuLite Supplier: OP Lighting Installer: Lilly Electric Model: V4TCLVW Trim: V4047C-
Mirror Location: Bathrooms and Powder Rooms Application: Above Vanities Manufacturer: Coast Wholesale Appliances Supplier: Coast Wholesale A
Bath Accessory 1 Location: All Bathrooms as Required Application: Towel Bar Manufacturer Taymor Supplier: Crown Doors Ltd. Installer: Rol
Baseboards Location: Throughout Unit Application: Baseboards Supplier: Westcoast Moulding & Millwork Installer: Rolin interiors Style:
Flush Doors Application: Interior Doors Manufacturer: JeldWen Windows & Doors Supplier: Crown Doors Ltd. Installer: Rolin Interiors Core
Security For warranty and maintenance information`, please refer to D & L Security System’s “Warranty” attached here to as Appendix 3. We use
Visitor Intercom System A visitor intercom has been installed outside the main lobby entry, on the parkade entry ramp kiosk and in the parkade lob
SERVICE REQUEST FORM To be completed for EMERGENCY and/ or year-end purposes ONLY. To: Cressey (High Street) Developments LLP Attention: M
The Professionals and Construction Process The Developer of M One M One was developed by Cressey (High Street) Development LLP and Cres
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