8
TROUBLESHOOTING
PRODUCT FICHE
The product fiche with energy data of this appliance can be
downloaded from Whirlpool website
docs.whirlpool.eu.
HOW TO OBTAIN THE USE AND CARE GUIDE
Download the Use and Care Guide from our
website docs.whirlpool.eu (you can use this QR Code),
specifying the product’s commercial code.
>Alternatively, contact our Client After-sales Service.
CONTACTING AFTER-SALES SERVICE
You can find our contact details in the
warranty manual. When contacting our
Client After-sales Service, please state the
codes provided on your product's
identification plate
195144702.00
Your dishwasher may not work properly.
Before contacting the Service Centre check if the problem can be solved by going through the following list.
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The dishwasher
won’t start or does
not respond to
commands.
The appliance has not been plugged in
properly.
Insert the plug into the socket.
Power outage. The dishwasher starts automatically when the power returns.
The dishwasher door is not closed. Vigorously push the door until you hear the “click”.
It does not respond to commands. Switch off the appliance by pressing the ON/OFF button, switch it back on
after approximately one minute and reset the program.
The dishwasher
won’t drain.
The wash cycle has not finished yet. Wait until the wash cycle finishes.
The drain hose is bent. Check that the drain hose is not bent (see INSTALATION INSTRUCTION).
The sink drain pipe is blocked. Clean the sink drain pipe.
The filter is clogged up with food residues Clean the filter (see CLEANING THE FILTER ASSEMBLY).
The dishwasher
makes excessive
noise.
The dishes are rattling against each. Arrange the crockery correctly (see LOADING THE RACKS).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for
use in dishwashers (see FILLING THE DETERGENT DISPENSER). Reset dish-
washer by pressing the DRAIN button (see OPTIONS AND FUNCTIONS) and
run new program without detergent.
The dishes are not
clean.
The crockery has not been arranged
properly.
Arrange the crockery correctly (see LOADING THE RACKS).
The spray arms cannot rotate freely,
being hindered by the dishes.
Arrange the crockery correctly (see LOADING THE RACKS).
The wash cycle is too gentle. Select an appropriate wash cycle (see PROGRAMS TABLE).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for
use in dishwashers (see FILLING THE DETERGENT DISPENSER).
The cap on the rinse aid compartment
has not been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The filter is soiled or clogged. Clean the filter assembly (see CARE AND MAINTENANCE).
There is no salt. Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
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