Whirlpool ACQ082 User Manual download pdf (Page 7)

If You Need Service Or Assistance

We suggest you follow

these steps:

1. Before calling for assistance...

Performance problems often result from little things you

can find and fix yourself without tools of any kind.

Air conditioner won’t run:

Is unit plugged into a live circuit with proper voltage?

Is switch turned on?

Is thermostat set correctly?

Has a fuse blown or a circuit breaker tripped?

Has the local power failed?

Unit blows fuses or trips circuit breaker:

Are time-delay fuses being used?

Is an extension cord being used? (Do not use an

extension cord to run your air conditioner.)

Are you waiting three minutes after turning cooling

circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

Is filter clean?

Are coils clean (both evaporator [inside] and

condenser [outside])?

Is there excessive moisture or heat (open vessel

cooking, showers, etc.)?

Try setting fan to higher speed.

Try setting thermostat to a cooler setting.

Operating sounds:

When your room air conditioner is operating

normally, you will hear sounds such as:

Droplets of water hitting the condenser, causing a

“pinging” or “clicking” sound. Water droplets help to

cool the condenser.

Air movement from the fan, especially on high fan

speed setting.

- Clicks from the thermostat cycle.

Sounds also may be caused by house construction-

such as vibration of the unit due to wall construction

or unsteady window mounting area.

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance

telephone number. Dial free from anywhere in the U.S.:

1-800-253-l 301

and talk with one of our trained consultants. The

consultant can instruct you in how to obtain satisfactory

operation from your appliance or, if service t6

necessary, recommend a qualified service company in

your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations

Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your

correspondence.

3. If you need service*...

Whirlpool has a nationwide

network of authorized

WhirlpoolSM service companies.

Whirlpool setvrce techmcrans

are trained to fulfill the product

warranty and provide after-

warranty service, anywhere in the United States. TO

locate the authorized Whirlpool service company in your

area, call our COOL-LINE” service assistance telephone

number (see Step 2) or look in your telephone directory

Yellow Pages under:

APPLIANCES - HOUSEHOLD -

ELECTRICAL APPLIANCES -

MAJOR-SERVICE & REPAIR

MAJOR - REPAIRING 8 PARTS

WASHING MACHINES, DRYERS

& IRONERS - SERVICING

WHIRLPOOL APPLIANCES

AUTHORIZED WHIRLPOOL SERVICE

SFRVICE COMPANIES

XYZ SER%E CO

123 Maple ,,,......... 999-9999

4. If you need FSP replacement parts’...

FSP is a registered trademark of Whirlpool Corporation

for quality parts. Look for this symbol of quality whenever

you need a replacement part for your Whirlpool

appliance. FSP replacement parts will fit right and work

right, because they are made to the same exacting

specifications used to build every new Whirlpool

appliance.

To locate FSP replacement parts in your area, refer to

Step 3 above or call the Whirlpool COOL-LINE” service

assistance number in Step 2

5. If you are not satisfied with how the

problem was solved*...

Contact Ihe Major Appliance Consumer Action Panel

(MACAP). MACAP is a qroup of independent

_...

consumer experts that voices consumer views at the

highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized

servicer or Whirlpool have failed to resolve your

problem.

Major appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

*When requesting assistance, please provide: model

number, serial number, date of purchase, and a

complete description of the problem. This information

is needed to better respond to your request.

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Whirlpool ACQ082 User Manual Page 7

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