Whirlpool GOW 6423/NB EE Instruction for Use download pdf (Page 4)

AFTER-SALES SERVICE

Before calling the After-Sales Service, make sure you can give the following information:

• type of fault or problem;

• exact model (written on the label axed to the instruction/warranty);

• service number that follows the word SERVICE on the rating plate under the hob and on the label axed to instruction/

warranty;

• your complete address and phone number.

If any repairs are required, please contact an authorised After-Sales Service, as indicated in the warranty.

TROUBLESHOOTING GUIDE

If the hob will not operate correctly, before calling the After-Sales Service, refer to the Troubleshooting Guide to determine the problem.

1. The burner fails to ignite or the ame is not even

Check that:

• the gas or electrical supplies are not shut o and especially that the gas supply tap is open;

• the gas cylinder (liquid gas) is not empty;

• the burner openings are not clogged;

• the plug end is not dirty;

• all the burner parts have been positioned correctly;

• there are no draughts near the hob.

2. The burner does not stay lit

Check that:

• when lighting the burner, the knob has been pressed for enough time to activate the protection device;

• the burner openings are not clogged near the thermocouple;

• the end of the safety device is not dirty;

• the minimum gas setting is correct (see relevant paragraph).

3. The containers are not stable

Check that:

• the bottom of the container is perfectly at;

• the container is centered on the burner;

• the grids have not been exchanged or positioned incorrectly.

If after the above checks the fault still occurs, get in touch with the nearest After Sales Service.

CLEANING THE HOB SURFACE

WARNING

Disconnect power before servicing.

• All the enamelled and glass parts should be cleaned with warm water and neutral solution.

• Stainless steel surfaces may be stained by calcareous water or aggressive detergents if left in contact for too long. Any food spills (water, sauce, coee,

etc.) should be wiped away before they dry.

• Clean with warm water and neutral detergent, and then dry with a soft cloth or chamois. Remove baked-on dirt with specic cleaners for stainless steel surfaces.

NOTE: clean stainless steel only with soft cloth or sponge.

• Do not use abrasive or corrosive products, chlorine-based cleaners or pan scourers.

• Do not use steam cleaning appliances.

• Do not use ammable products.

• Do not leave acid or alkaline substances, such as vinegar, mustard, salt, sugar or lemon juice on the hob.

CLEANING THE HOB PARTS

• Clean glass and enamelled parts only with soft cloth or sponge.

• Grids, burner caps and burners can be removed to be cleaned.

• Clean them by hand with warm water and non-abrasive detergent, removing any food residues and checking that none of the burner openings is clogged.

• Rinse and dry.

• Ret burners and burner caps correctly in the respective housings.

• When replacing the grids, make sure that the panstand area is aligned with the burner.

• Models equipped with electrical ignition plugs and safety device require thorough cleaning of the plug end in order to ensure correct operation. Check these

items frequently, and if necessary, clean them with a damp cloth. Any baked-on food should be removed with a toothpick or needle.

NOTE: to avoid damaging the electric ignition device, do not use it when the burners are not in their housing.

DECLARATION OF CONFORMITY

This appliance meets the eco design requirements of European regulation N. 66/2014, in conformity to the European standard EN 30-2-1.