Whirlpool Kitchen Aid KAR-19 Troubleshooting Guide Page 12

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Freezer Compartment Thermistor:
1. Unplug refrigerator or disconnect power.
2. Remove the air baffle assembly. See the
“Removing the Air Baffle” section.
3. Remove the tape from the freezer thermistor lead.
4. Pull freezer thermistor through the refrigerator
compartment wall and disconnect the lead
connector.
5. Connect the new thermistor lead connector.
6. Route the thermistor and lead through the baffle
opening into the freezer.
Style 1 - For models with shelf ladders, the bottom
of the thermistor should be placed in the ladder
7.8" (20 cm) from the freezer compartment ceiling.
(Helpful Hint: Drop the lead until it is visible in the
uppermost ladder opening. Then raise the lead
until it is just out of view.) Tape the thermistor lead
to the freezer liner.
Style 2 - For models without ladders, the
thermistor should be placed behind the air scoop
assembly 7.8" (20 cm) down from the freezer
compartment ceiling. Tape the thermistor lead to
the freezer liner.
7. Replace the air chute, air baffle and wiring
channel. See the “Removing the Air Baffle” section.
Replace the baffle cover and wiring channel.
8. Plug in refrigerator or reconnect power.
DIAGNOSIS
Pre-Diagnostics Checks
Confirm the refrigerator and freezer temperatures
before beginning other checks.
See if the compressor, evaporator fan, or condenser
fan is running.
Check to see if the baffle is open or closed.
Diagnostics Mode
The refrigerator must be plugged in for at least 13
seconds prior to entering the diagnostic mode. This
mode tests the thermistor inputs and control board
outputs. The refrigerator compartment display shows
the diagnostic step number. The results of the checks
are displayed on the water filter status indicator. After
20 minutes, the control will default from the
diagnostic mode to the normal cooling mode.
To enter the diagnostics mode:
Press the control POWER button and the water filter
RESET button
simultaneously
for 3 seconds.
To advance the diagnostics sequence:
To advance to the next step in the sequence, press
and hold the water filter reset button for 2 seconds or
until it beeps. The Diagnostics Chart shows the
number of steps and the component tested at each
step.
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