Whirlpool FGP355V User Manual Page 11

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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Nothing operates.
Range is properly connected to gas and
electrical supplies.
Fuse has blown or circuit breaker has
tripped.
Control knob is set in the correct
position.
The flow of combustion and /or ventila
tion air to the range is blocked.
Recormect range to gas and/or electrical
supplies. (See Installation Instructions.)
Replace fuse or reset circuit breaker. In
case of prolonged power failure, manu
ally light burners (see page 5).
Set control knob correctly, if needed.
Remove blockage to air flow to and
around range.
Oven will not operate.
» Oven Temp Control is turned to a tem
perature setting.
Turn Oven Temp Control to the desired
temperature setting, if needed.
Burner fails to light.
Range is connected to electrical power.
Fuse has blown or circuit breaker has
tripped.
Burner ports are clogged.
Reconnect range to electrical supply.
(See Installation Instructions.)
Replace fuse or reset circuit breaker. In
case of prolonged power failure, manu
ally light burners (see page 5).
Clean with a straight pin (see pages 7
and 9).
Burner flames are uneven.
Burner ports are clogged.
Clean with a straight pin (see pages 7
and 9). If this fails, call an authorized
Roper®“ service technician for service.
Burner flames lift off ports, are
yellow, or are noisy when
turned off.
Contact an authorized Roper®“ service
technician to check air/gas mixture.
Burner makes popping noise
when on.
Burner is wet from washing.
Let dry.
Control knob(s) will not turn.
You pushed in knob(s) before trying to
turn.
Push in knob(s) before turning.
Soil is visible on Continuous-
Cleaning oven finish.
You broU often.
Soil is on door.
Soil is caused by sugar and starchy
spills.
The special finish is designed to gradu
ally reduce oven soil during normal
baking or roasting. It is not designed to
keep your oven spotless, only presenta-
bly clean. If you broil often, you may see
oven soil. Follow hand cleaning tips on
page 8.
The door is cooler than the oven walls.
Soil will be more visible on the door
than other areas in the oven. See hand
cleaning tips on page 8.
Sugar and starchy spills may leave
stains. See page 8 for hand cleaning
tips. Use foil on lower rack to catch
these spills.
Cooking results aren't what
you expected.
Flame size fits the cooking utensil
being used.
Pans are the size called for in the
recipe.
You are following a tested recipe from
a reliable source.
The cooking utensils have smooth, flat
bottoms and fit the surface burners.
When baking, you have preheated the
oven as the recipe calls for.
When baking, you have allowed 1 1/2
to 2 inches (4-5 cm) on aU sides of the
pans for air circulation.
When broiling, you have completely
closed the broiler drawer.
Adjust flame size to fit cooking utensil.
Use correct-size pans.
Modify recipe or find a new recipe.
Use cooking utensils with smooth, flat
bottoms.
Preheat the oven according to recipe's
specifications.
Reposition pans for best air circulation.
Completely close broiler drawer.
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