Whirlpool WSZ57L18DH Use and Care Manual download pdf (Page 10)

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the

warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help for recommendations

that may help you avoid a service call. In Canada, visit http://www.whirlpool.ca.

In the U.S.A.:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga ON L5N 0B7

Please include a daytime phone number in your correspondence

Freezer Operation

PROBLEM SOLVER

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

PROBLEM RECOMMENDED SOLUTIONS

Freezer Will Not Operate Check that the freezer is not running an automatic defrost cycle (on some models).

Check that it is plugged into a grounded 3 prong outlet.

Check that the temperature control is turned on.

Replace the fuse or reset the circuit breaker.

NOTE: If problems continue, contact an electrician.

Lights Do Not Work Check that it is plugged into a grounded 3 prong outlet.

Check that the light bulb is tight in the socket and is not burned out.

Water in Defrost Drain Pan It is normal for water to drip into the defrost drain pan when freezer is defrosting.

When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.

Motor Seems to Run Too

Much

Check that door closes properly.

Defrost and clean the freezer to remove excessive frost.

Adding a large amount of food warms the freezer causing the unit to run longer to cool back down. If this is the

situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature.

Get all items out at one time, keep food organized and close door as soon as possible.

Check that the door gasket is sealed all the way around. If not, contact a qualified person or technician.

Check that space around freezer meets air circulation requirements. See “Location Requirements.”

NOTE: If none of the above, your new freezer will run longer than your old one due to its high-efficiency motor.

Temperature Is Too Warm Check that air vents are clear. See “Ensuring Proper Air Circulation” for air vent locations.

Get all items out at one time, keep food organized and close door as soon as possible.

Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down.

Check that the temperature control is set correctly for surrounding conditions.

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Whirlpool WSZ57L18DH Use and Care Manual Page 10

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