Whirlpool RT14ZK User Manual download pdf (Page 20)

Troubleshooting

Listed in the chart below are the most common problems consumers run into with their

refrigerator. Please read through this chart before calling for service. It could save you the

cost of a service call.

PROBLEM CHECK THE FOLLOWING

Your refrigera

tor will not

operate

Is the power supply cord firmly plugged into a live circuit with proper

voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

The lights do Is the power supply cord firmly plugged into a live circuit with proper

not work voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

The ice maker

does not work

Is the freezer cold enough to make ice? It could take overnight for

the freezer to reach the proper temperature.

Is the ON/OFF lever in the ON (down) position? (See page 11.)

Is the water valve turned on?

Does the water line have a clog or leak?

You hear unfa

miliar sounds or

a rattling/

jingling noise

Is something on top of or behind the refrigerator?

Some new sounds are normal. See “Understanding the sounds you

may hear" on page 12.

There is water in

the defrost pan

This is normal on hot, muggy days. Make sure the refrigerator is level

so the pan does not overflow.

The motor

seems to run

too much

Are the condenser coils dirty?

Has the door been opened often? Has a large amount of food been

added at one time? The motor naturally runs longer if these things

happen.

Is the room hot? If the room is too warm, the motor runs longer to

keep the unit cool.

20 Ely 1-800-447-6737

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Whirlpool RT14ZK User Manual Page 20

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