Whirlpool ARC 5551 Instruction for Use download pdf (Page 10)

TROUBLESHOOTING GUIDE

AFTER-SALES SERVICE

Before contacting After-Sales Service:

See if you can solve the problem yourself with the

help of the “Troubleshooting guide”).

Switch the appliance on again to see if the

problem has been solved. If it has not, disconnect

the appliance from the power supply and wait for

about an hour before switching on again.

If the problem persists after this course of action,

contact After-sales Service.

Specify:

•

the nature of the problem,

•

the model,

•

the Service number (the number after the word

SERVICE on the data plate on the inside of the

appliance),

•

your full address,

•

your telephone number and area code.

Note:

The direction of door opening can be changed.

If this operation is performed by After-sales

Service it is not covered by the warranty.

Defect Probably cause Solution

1.The appliance is not working

Lack of power supply.

Check electric set.

Check properly inserted plug in the socket.

In case of lack of power supply. You need call

for electrician.

Burn fuse (safety device). Replace fuse (safety device).

Thermostat knob set to “Off” or

“0”.

Set the temperature in chosen position

according to product sheet.

2.Temperature inside the

compartments too high.

Doors aren’t closed properly or

gasket uncorrecty adhered.

Check if it is possibility to closure doors.

Check if gasket is clear and undamage.

Improper set thermostat knob.

Set thermostat knob in chosen position

according to product sheet.

Improper appliance installed.

Check if the appliance is installed near heat

source.

3.Water collects at the bottom of

the refrigerator or freezer

compartment (depends on model).

Drain of defrost water is blocked.

Clear drain. (it is placed over the compressor

or in the middle of drip channel of

refrigerator).

Improper setting food. Food shouldn’t touch back wall of cabinet.

4.The inside light is not working

Lack of power supply. See point 1.

Bulb burnt out.

Disconnect the appliance from mains power

supply. Remove the bulb cover. Check the bulb

and if necessary replace it. Replace using

maximum 15W bulb.

In some models a special bulb is used. Bulb

change instruction is put in the chart.

5.The appliance is excessively

noisy.

The appliance is wrong set.

Check level of appliance

(adjustment front stems)

Check if the appliance isn’t in contact with

other furniture or objects.

6. Noise from expanding

Noises due to expansion in the

refrigerant circuit.

Normal effect correctly.

7. The front edge of the appliance

maybe hot.

Normal effect – prevent the formation of

condensation water.

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Whirlpool ARC 5551 Instruction for Use Page 10

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