9
Before contacting the After-Sales Service:
Switch the appliance on again to see if the
problem has been solved. If it has not, unplug
the appliance and wait for about an hour before
switching on again.
If the appliance is still not working after you
have gone through all the checks listed in the
troubleshooting guide and switched it off then
on again, contact the After-Sales Service to
explain the problem and have the following
information ready:
• the type of fault
• the model
• the type and serial number of the appliance
(given on the rating plate)
• the Service number (the number after the
word SERVICE on the rating plate inside the
appliance)
Note:
the door opening direction can be
changed. If this operation is performed by
the After-Sales Service it is not covered by
the warranty.
AFTER-SALES SERVICE
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A
13amp fused plug, to change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
Important:
The fuse cover must be refitted when changing a fuse and if
the fuse cover is lost the plug must not be used until a correct
replacement is fitted. Correct replacement are identified by
the colour insert or the colour embossed in words on the
base of the plug. Replacement fuse covers are available from
your local electrical store.
For the Republic of Ireland only
The information given in respect of Great Britain will frequently apply, but a third type of plug and
socket is also used, the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact After-sales Service for further
instruction. Please do not attempt to change plug yourself. This procedure needs to be carried out
by a qualified technician in compliance with the manufactures instructions and current standard
safety regulations.
ELECTRICAL CONNECTION FOR GREAT
BRITAIN AND IRELAND ONLY
Note: the upper shelf and the side supports cannot be removed.
To restore “Zero Degrees” box operation, make sure you replace the white plastic shelf
underneath the box before inserting the drawer and reactivating the function. To optimise energy
consumption, we recommend you deactivate the “Zero Degrees” box and remove it.
Clean the box and all its parts regularly, using a cloth and a solution of warm water and neutral
detergent specifically formulated for refrigerator interiors (take care not to immerse the white
plastic shelf underneath the box in water).
Before cleaning the box (including the outside), remove the drawer so as to disconnect
the box from the electricity supply.
Never use abrasive detergents.
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