Whirlpool GC1SHAXM User Manual

R-102JOB AIDPart No. 81785512003 69˝ HIGHCOUNTER-DEPTHSIDE-BY-SIDEREFRIGERATORCONSUMER CARE TECHNICALEDUCATION GROUP PRESENTSModel GC1SHAXM

2-2DOOR REMOVALHANDLE REMOVAL (OPTIONAL)1. Using a Phillips screwdriver, remove the screws located on the inside of each door handle. Pull the door

2-32Base Grille10Door Alignment8Level9Rear Leveling1. Rear roller leveling screw11Front Leveling1. Front roller leveling screwDoor Closing and Alignme

2-4DOOR AND HINGE REPLACEMENT1. If removed, replace both bottom hinges and tighten the screws.2. Carefully feed the dispenser tubing through

2-52Base Grille10Door Alignment8Level9Rear Leveling1. Rear roller leveling screw11Front Leveling1. Front roller leveling screwDoor Closing and Alignme

2-6WATER HOOKUPFINAL CHECKS1. Turn water supply valve ON and check for leaks. Tighten any connections or nuts that leak (including connections at th

3-1THEORY OF OPERATIONThe design of the 69ʺ tall counter-depth side-by-side refrigerator is similar to freestanding side-by-side refrigerators. T

3-2The user interface allows the customer to adjust the temperatures, choose what kind of ice to be dispensed, and monitor the remain-ing water

3-3GROCERY SAVOR—Pressing this keypad places the refrigerator section into continuous cool-down mode for 6 hours. The temperature is regulated down

3-4ELECTRONIC CONTROL BOARDThe main electronic control board is located at the right rear of the unit compartment (fac-ing from the rear). The main

3-5Defrost is controlled by the main control board, and incorporates the use of the “pulsed” de-frost. However, this defrost system is uniquely differ

- ii -WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians.FORWARD

3-6Both the condenser and evaporator fan mo-tors operate on DC voltage. The control board supplies 115 volts AC to each motor, where it is converted

3-7IN-DOOR ICEIMPORTANT: The In-Door Ice (IDI) feature and function on this product is the same as on all other IDI refrigerators. Although p

3-8— NOTES —

4-1This section instructs you on how to service components inside the 2003 69˝ High Counter-Depth Side-By-Side Refrigerator. The components and their

4-2REMOVING A REFRIGERATOR OR FREEZER LIGHT BULB1. Unplug refrigerator or disconnect power.2. To remove the freezer light bulb:a) Unhook the four ta

4-3REMOVING THE DEFROST BIMETAL1. Unplug refrigerator or disconnect power.2. Remove the food and shelves from the freezer compartment.3. Pull

4-4REMOVING THE REFRIGERATOR THERMISTOR HOUSING1. Unplug refrigerator or disconnect power.2. Remove the food and shelf that is in front of the refri

4-5REMOVING THE WATER & ICE DISPENSER BOARD INTERFACE1. Unplug refrigerator or disconnect power.2. Lift the overflow tray from the water and ice

4-65. Remove the three screws from the interface board cover and remove the cover.IMPORTANT: Due to static electricity, always handle circuit board

4-7REMOVING THE EVAPORATOR TRAYNOTE: The evaporator tray is not customer removable.1. Unplug refrigerator or disconnect power.2. Remove the tw

- iii -TABLE OF CONTENTSGENERAL ...

4-8REMOVING THE CONTROL BOARD1. Unplug refrigerator or disconnect power.2. Remove the six screws from the unit com-partment cover and remove the cov

4-9REMOVING THE WATER VALVES1. Unplug refrigerator or disconnect power.2. Remove the six screws from the unit com-partment cover and remove the cove

4-10REMOVING THE CONDENSER FAN MOTOR1. Unplug refrigerator or disconnect power.2. Remove the six screws from the unit com-partment cover and remove

4-11REMOVING THE COMPRESSOR TERMINAL BOX,THE RELAY & OVERLOAD AND RUN CAPACITOR1. Unplug refrigerator or disconnect power.2. Remove the six scre

4-126. To remove the run capacitor:a) Remove the terminal box from the compressor (see step 4 for the proce-dure).b) Use a 1/2˝ socket and remov

5-1COMPONENT TESTINGElectrical Shock HazardDisconnect power before servicing.Replace all parts and panels before operating.Failure to do so can result

5-2N/AWill have 115 VDC at Dispenser Motor termi-nals 1 & 5. DC polarity determines the rotation of the motor: Terminal 1 5 Crushed:

6-1DIAGNOSTICS & TROUBLESHOOTINGDiagnostics on this product are different than on other Whirlpool SxS refrigerators. Several error codes are avail

6-2SUGGESTIONS ON DIAGNOSISIMPORTANT: 1. Check harness connectors for good con-tact.2. Before replacing any component verify, whenever possible

6-3FAILUREThe refrigerator is OFF. POSSIBLE CAUSE TEST PROCEDURE—ACTIONNo lights inside the refrig-erator.No display indicators except “.” dots in bo

- iv -COMPONENT TESTING ... 5-1Component Testing

6-418ºF (–8ºC) or higher temperature reading is blinking on the freezer display. Over-temperature condition due to power failure.Verify proper main pl

6-5No water when dispenser lever is pressed.Microswitch or water valve failure. Verify proper wire connections to microswitch at main board pins 6/3 &

6-6Condenser fan motor does not run.Ice maker not producing any ice. Loose connections.Ice maker failure.IR receiver relay failure.IR receiver and emi

6-7PROBLEM POSSIBLE CAUSETEST PROCEDURE—ACTIONWill not defrost.Refrigerator too cold or too warm. Defrost heater.Defrost bimetal / thermofuse.Control

6-8ELECTRONIC CONTROL BOARD PIN LOCATIONS3 PIN CONNECTOR (Control Board)Pin 1 LinePin 2 Compressor Command (Line)Pin 3 Neutral6 PIN CONNECTOR (Cont

6-9THERMISTOR RESISTANCE / TEMPERATURE CHART5 PIN CONNECTOR (User Interface)Pin 1 NeutralPin 2 Dispenser Lamp Load (Neutral) Pin 3 LinePin 4 DC Ic

6-10— NOTES —

7-1WIRING DIAGRAM & STRIP CIRCUITSWIRING DIAGRAMCond.FanCompr.PlugDisp.ValveWaterDisp. Sw.I/MValveIce ChuteDoor HeaterDispenserHeaterInput Communi

7-2STRIP CIRCUITSCOMPRESSORCONDENSER FAN MOTORL1 NControl BoardControl BoardBimetal1 316 / 1BRBRS BLBLORORWH16 / 1412 / 1Defrost HeaterDefrostThermofu

7-3DAMPER (AIR DOOR MOTOR)L1NControl BoardControl Board1321316 / 4BRBRVBLOR12 / 712 / 5Air Door Motor(Door Open)Air Door FeedbackTo Control BoardREFRI

1-1REFRIGERATOR SAFETYYour safety and the safety of others are very important.We have provided many important safety messages in this manual and on yo

7-4WATER DISPENSERL1NControl BoardControl Board Control Board136 / 3BRBR WH BLBLV6 / 216 / 96 / 5DispenserValveWaterDispenser Sw.ICE CHUTE DOOR HEATER

7-5THERMISTORSControl BoardRefrigerator ThermistorFreezer Thermistor4 / 14 / 34 / 24 / 4BKWHWHBKPOWER & COMMUNICATIONS CIRCUITS BETWEEN BOARDSL1NU

7-6— NOTES —

8-1TECH TIPSREMOVING THE ORIGINAL GASKET2. Trim the soft part of the gasket with a knife around all four sides to expose the channel w

8-2INSTALLING THE SERVICE GASKET1. Insert the service gasket into the rigid foam-ed gasket channel.2. Seat the service gasket securely into

PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION SOURCESIN THE UNITED STATES:FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL:FOR TECHNICAL ASSI

1-2MODEL & SERIAL NUMBER DESIGNATIONSMODEL NUMBERSERIAL NUMBERSERIAL NUMBER SA R 48 10001MANUFACTURING RESPONSIBILITY SA = F

1-3MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONSThe Model/Serial Number label and Tech Sheet locations are shown below.Tech Sheet Location(

1-4— NOTES —

2-1CUTOUT DIMENSIONSINSTALLATION INFORMATION21/2"(6.4 cm)2"(5.1 cm)2"(5.1cm)91/4"(23.5 cm)121/2"(32 cm)69"(175.0 cm)36&q