25
Troubleshooting
Operational notes
1. The Ice Maker water valve contains a flow
washer that acts like a pressure regulator to
control the water flow. For the Ice Maker to
work properly, the water pressure in your
home must be between 20 and 120 pounds
per-square-inch (psi). If you encounter
problems with your Ice Maker’s ability to
produce ice, call your water utility company
and have the water pressure checked.
Troubleshooting chart
The following chart lists several common problems that could occur with your Ice Maker.
2. The Ice Maker’s water valve is equipped
with two strainers: a plastic basket type
and a wire-mesh screen. Both of these
can be cleaned by turning off the water
and disassembling the water valve (your
service center should be able to provide
this service). If local water conditions
require periodic cleaning, or if you use a
well as a water source, you should con-
sider installing a second water strainer in
the water line. You can obtain a water
strainer from your local appliance dealer.
PROBLEM
One or more of the following sounds is
heard:
• Buzzing
• Trickling water
• Thud (clatter of ice)
Ice tastes stale.
Water in Ice Maker overflows.
Not enough ice.
Ice making has stopped.
CAUSE
The water valve is operating.
Water is entering the Ice Maker fill cup.
Ice is being dumped into the ice bin.
The ice is old. Make a new batch.
Refrigerator or Ice Maker is not level. If the Ice
Maker still overflows after leveling, turn off the
Ice Maker’s water supply at the shut-off valve,
and raise the Ice Maker’s bail arm to the “off”
position (see page 24); then contact your local
service center.
It will take 48 hours to fill the ice bucket. The ice
maker will make ice every 2 to 3 hours. For more
ice, adjust the freezer control for a colder setting.
Be sure that the bail arm is lowered into the ice
bucket (see page 24).
Make sure that the water shut-off valve is on.
The water shut-off valve or the water valve
screen is clogged (contact your local service
center).
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