Whirlpool WMH31017HZ User's Guide download pdf (Page 5)

Following is a list of available parts and supplies which may be purchased separately. Please refer to the “Warranty” section for

contact information.

Replacement Parts

■ Turntable

■ Turntable support and rollers

■ Turntable hub

■ Grease ﬁlter

■ Charcoal ﬁlter

■ Cooktop light bulb

■ Cavity light bulb

Cleaning Supplies

■ Heavy-duty degreaser

■ affresh

Kitchen Appliance Cleaner

■ affresh

Stainless Steel Cleaner

■ affresh

Stainless Steel Wipes

ACCESSORIES

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,

refer to the warranty page in this manual and scan the code with your mobile device, or visit http://www.whirlpool.com/product_help.

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

If you experience Recommended Solutions

Microwave oven will

not operate

Check the following:

■ Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace

the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■ Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does

not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.

■ Door: Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove

it, then ﬁrmly close door.

If a message about the door appears in the display, the door has been closed for 5 minutes or more

without the microwave oven being started. This occurs to avoid unintended starting of the microwave

oven. Open and close the door, then start the cycle.

■ Control: Make sure control is set properly. Make sure Control Lock is OFF. Make sure Demo mode (on

some models) is OFF.

Arcing in the

microwave oven

Check the following:

■ Soil buildup: Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area

where the door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven

Care” section.

Turntable alternates

rotation directions

■ This is normal and depends on motor rotation at the beginning of the cycle.

Display shows

messages

■ A ﬂashing “:” or “PF” means there has been a power failure. Reset the clock.

■ A letter followed by a number is an error indicator. Call for assistance.

Fan running during

cooktop usage

■ This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically

comes on during microwave oven operation to cool the microwave oven. It may also automatically come

on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.

Radio, TV, or cordless

phone interference

Check the following:

■ Proximity: Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■ Soil: Make sure the microwave oven door and sealing surfaces are clean.

■ Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static

or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid

using these items during microwave oven operation.

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Comments to this Manuals

Art 21 Feb 2024 | 00:36:17

wmh31017hz - does it have 2 charcoal filters?

ronald b eadson 05 Mar 2024 | 22:51:08

where do you find food numbers for defrosting?

Bruce 25 Jun 2024 | 18:56:19

No where in your user guide do you list the NUMBER CODES OF THE FOOD ITEMS. This us for use of the preset cooking, presetvreheating and presetvdefrosting buttons. How do I get that?

Earl OConnor 01 Jul 2024 | 02:08:42

Looking for operation guide

Whirlpool WMH31017HZ User's Guide Page 5

Comments to this Manuals

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