Whirlpool Thin Twin Operations Instructions Page 18

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IfYouNeedServiceOrAssistance
Wesuggestyoufollow
thesesteps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
Is the power supply cord plugged into
a live circuit with the proper voltage?
Are both water faucets open?
Have you checked your home's main
fuses or circuit breaker box?
Are the water supply hoses kinked?
Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
Is the lid closed?
Is the power supply cord plugged into
a live circuit with the proper voltage?
Have you checked your home's main
fuses or circuit breaker box?
If your washer drains at the
wrong time:
The drain hose should be at least 28
inches above the floor and secured.
The drain hose should not fit tightly in
the drain pipe.
Make sure that the Cycle Control
Knob is pointing to a number in the
cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn't:
The washer may seem to be draining
during wash and rinse cycles.
Water can siphon out.
(See Installation Instructions )
If your washer stops during
a cycle:
Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your dryer does not run:
Is the power supply plugged into a live
circuit with the proper voltage?
Is the door closed tightly?
Did you push the START Button?
Have you checked your home's main
fuses or circuit breaker box?
If your dryer does not heat:
The FLUFF AIR setting is without
heat.
The last 5 minutes of the heated cycle
settings are without heat.
An e_ectric dryer circuit uses 2 break-
ers or 2 fuses. If one breaker is tripped
or one fuse is blown, the dryer may
run, but not heat.
If drying time seems too long:
Is the gas turned on? If not, turn the
Control Knob to OFE Turn on gas.
Wait 5 minutes. Reset controls and
start.
Is the lint screen clean? See pages
16-17 of this book for cleaning
instructions.
Is exhaust system clean? Cleaning
should be done by a qualified person.
2. If you need assistance*...
Call Whirlpool C00L-LINE"
service assistance telephone
number. Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, M149022
Please include a daytime phone
number in your correspondence.
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