Whirlpool Inglis IAS5000RQ0 User Manual download pdf (Page 7)

■ Is there excessive sudsing? Always measure detergent.

Follow manufacturer’s directions. If you have very soft water,

you might need to use less detergent.

Washer continues to fill or drain, cycle seems stuck

■ Is the top of drain hose lower than the water level in

washer? The top of the hose must be higher than the water

level in the washer for proper operation. See the Installation

Instructions.

■ Does the drain hose fit too tightly in the standpipe, or is it

taped to the standpipe? The drain hose should be loose yet

fit securely. Do not seal the drain hose with tape. The hose

needs an air gap. See the Installation Instructions.

Wash/Rinse temperature not what I selected

■ Are the hot and cold water inlet hoses reversed? See the

Installation Instructions for more information. As your

frequency of loads washed increases, the water temperature

may decrease for hot and warm temperatures. This is normal.

■ Did you select a Warm/Warm temperature setting? On

models without automatic temperature control that do have a

Warm/Warm temperature selection, the warm wash will be

followed by an energy saving cold rinse followed by warm

spray rinses. This saves energy while providing an effective

rinse performance.

Washer Results

Load too wet

■ Did you use the right cycle for the load being washed?

Select a cycle with a higher spin speed (if available).

■ Did you use a cold rinse? Cold rinses leave loads wetter than

warm rinses. This is normal.

Residue or lint on load

■ Did you sort properly? Sort lint givers (towels, chenille) from

lint takers (corduroy, synthetics). Also sort by color.

■ Did you overload the washer? The wash load must be

balanced and not overloaded. Clothes should move freely.

Lint can be trapped in the load if overloaded. Wash smaller

loads.

■ Did you select the correct water level? The water level

should be correct for the load size. Clothes should move freely

in the water.

■ Did you use enough detergent? Follow manufacturer’s

directions. Use enough detergent to hold the lint in the water.

■ Did you line dry your clothing? If so, you can expect some

lint on the clothing.

■ Check the following:

Was paper or tissue left in the pockets?

Is your water colder than 60°F (15.6°C)? Wash water colder

than 60°F (15.6°C) may not completely dissolve the detergent.

Did you use the proper cycle time for the load? Reducing

wash time (duration) is another way to reduce lint.

Stains on load

■ Did you follow the manufacturer’s directions when adding

detergent and fabric softener? Measure detergent and

fabric softener. Use enough detergent to remove soil and hold

it in suspension. Dilute fabric softener and add to the rinse

portion of a cycle only. Do not drip fabric softener on clothes.

■ Is there above average iron (rust) in water? You may need

to install an iron filter.

■ Did you properly sort the load? Sort dark clothes from

whites and lights.

■ Did you unload the washer promptly? To avoid dye transfer,

unload the washer as soon as it stops.

Load is wrinkled

■ Did you unload the washer promptly? Unload the washer as

soon as it stops.

■ Did you use the right cycle for the load being washed?

Use the cycle for Casual or Permanent Press clothes or

another cycle with low spin speeds (if available) to reduce

wrinkling.

■ Did you overload the washer? The wash load must be

balanced and not overloaded. Loads should move freely

during washing.

■ Was the wash water warm enough to relax wrinkles, or are

you using warm rinses? If safe for the load, use warm or hot

wash water. Use cold rinse water.

■ Are the hot and cold water hoses reversed? Check to be

sure the hot and cold water hoses are connected to the right

faucets. See the Installation Instructions.

Load is tangled or twisted

■ Did you overload the washer? The wash load must be

balanced and not overloaded. Loads should move freely

during washing.

■ Did you wrap items around the agitator? Drop items loosely

into the washer. Do not wrap items around the agitator.

Gray whites, dingy colors

■ Did you properly sort the load? Dye transfer can occur when

mixing whites and colors in a load. Sort dark clothes from

whites and lights.

■ Was the wash temperature too low? Use hot or warm

washes if safe for the load. Make sure your hot water system

is adequate to provide a hot water wash.

■ Did you use enough detergent, or do you have hard

water? Use more detergent for washing heavy soils in cold or

hard water.

■ Are the hot and cold water hoses reversed? Check to be

sure the hot and cold water hoses are connected to the right

faucets. See the Installation Instructions.

Garments damaged

■ Check the following:

Were sharp items removed from pockets before washing?

Empty pockets, zip zippers, snap or hook fasteners before

washing.

Were strings and sashes tied to prevent tangling?

Were items damaged before washing? Mend rips and broken

threads in seams before washing.

■ Did you overload the washer? The wash load must be

balanced and not overloaded. Loads should move freely

during washing.

■ Did you add chlorine bleach properly? Do not pour chlorine

bleach directly onto load. Wipe up bleach spills. Undiluted

bleach will damage fabrics. Do not place load items on top of

the bleach dispenser when loading and unloading the washer

(on some models).

■ Did you follow the manufacturer’s care label instructions?

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Whirlpool Inglis IAS5000RQ0 User Manual Page 7

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