Whirlpool WTW8500DR Use and Care Manual download pdf (Page 18)

Troubleshooting

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Incorrect dispenser

operation

Clogged dispensers or laundry

products dispensing too soon.

Do not overll dispenser. Overlling causes immediate dispensing.

Load dispensers before starting a cycle.

It is normal for small amounts of water to be remain in dispenser

at the end of the cycle.

Homes with low water pressure may result in residual powder

in the dispenser. To avoid, select a warmer wash temperature

if possible, depending on your load.

Clean dispenser nozzle and make sure drawer is properly

seated.

Liquid chlorine bleach not used in

dispenser.

Use only liquid chlorine bleach in the bleach dispenser.

Single-dose laundry

packet not dissolving

Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding

clothes. Follow the manufacturer’s instructions to avoid damage

to your items.

Error Code Appears in Display

“LF” (F8E1) (too long to

ll) appears in display

Washer taking too long to ll. Drain

extends more than 4.5" (114 mm) into

standpipe.

Check plumbing for correct drain hose installation. Use drain

hose form and attach securely to drainpipe or tub. Do not tape

over drain opening. See Installation Instructions.

F#E# code (F-type error

code) appears in display

System error code. Touch POWER to clear the code and exit cycle. Then touch

POWER, select cycle, and then touch and hold START/PAUSE

to start washer. If code appears again, call for service.

F1E1 ACU (Appliance

control fault)

Internal ACU failure. Call for service.

F2E3 UI/ACU mismatch ACU/UI initialization error. Call for service.

F3E1 Water level sensing

failure

Pressure sensor on ACU failure. Call for service.

F5E2 Lid lock will not

lock is lid lock failure

An item in the load may be keeping

the lid from locking.

Check for items directly under the lid.

F5E3 Lid cannot unlock Objects on washer lid prevent it from

unlocking.

Remove objects, such as baskets of laundry, from top of washer.

F6E2 or F6E3

Communication Error:

UI cannot communicate

ACU or UI synchronization error. Remove power from the washer. Let washer set for 5 minutes for

the washer to completely power down. Apply power to washer

and check for error codes. If the error code persists call for

service.

F8E6 (Lid opened)

appears in display

Washer lid left open. Close the lid and touch Power to clear the display. If the lid is left

open for more than 10 minutes, the cycle will reset and water in

the washer will drain.

“drn” “dr” (F9E1) (drain

pump system problem

- long drain) appears in

display

Washer taking too long to drain

water. Drain extends more than

4.5" (114 mm) into standpipe.

Check plumbing for correct drain hose installation. Use drain

hose form and attach securely to drainpipe or tub. Do not tape

over drain opening.

Lower drain hose if the end is higher than 96" (2.4 m) above

the oor. Remove any clogs from drain hose. See Installation

Instructions.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

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Whirlpool WTW8500DR Use and Care Manual Page 18

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