Whirlpool ACM122XR0 User Manual download pdf (Page 10)

ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check the

“Troubleshooting” section. It may save you the cost of a service

call. If you still need help, follow the instructions below.

If you need assistance or service

Call the Customer eXperience Center telephone number. Dial toll-

free 1-800-253-1301. Our consultants are available to assist you.

When calling: Please know the purchase date, and the complete

model and serial number of your appliance.

This information will help us better respond to your request.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances

■ Installation information

■ Use and maintenance procedures

■ Accessory and repair parts sales

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.)

■ Referrals to local dealers, service companies, and repair parts

distributors

Our service technicians are trained to fulfill the product warranty

and provide after-warranty service, anywhere in the United

States.

To locate the authorized service company in your area, you can

also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recommend that you

only use factory-authorized parts. These parts will fit right and

work right, because they are made to the same exacting

specifications used to build every new appliance.

To locate factory-authorized parts in your area, call our Customer

eXperience Center telephone number, your nearest authorized

service center, or Factory Service at 1-800-442-1111 in the

U.S.A.

For further assistance

If you need further assistance, you can write to ask any questions

or tell us about your concerns to:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Please record your model's information.

Whenever you call to request service on your appliance, you

need to know your complete model number and serial number.

You can find this information on the model and serial number

label. See “Electrical Requirements” for model and serial number

location.

Please record the model and serial number information below.

Also, record the purchase date of your appliance and the store's

name, address, and telephone number.

Model Number__________________________________________________

Serial Number __________________________________________________

Purchase Date__________________________________________________

Store Name ____________________________________________________

Store Address __________________________________________________

Store Phone ____________________________________________________

Keep this book and the sales slip together for future reference.

Accessories

You can order the following accessories for your air conditioner

from your local authorized dealer or by calling 1-800-253-1301

from anywhere in the U.S.A.

Replacement air filters

A good, clean air filter is important for best cooling with least

energy consumption. Your air filter should be cleaned regularly.

See “Cleaning the Air Filter” section for cleaning instructions. We

suggest you replace your air filter once a year.

Heavy-duty cover

If you decide to leave your air conditioner installed during the

winter, a heavy-duty cover will help protect your air conditioner

and reduce drafts. The outdoor cover protects against cold drafts

through the unit's air passages and protects the cabinet from

snow, rain, sleet, rust, and dust.

For a heavy-duty outdoor cover sized to fit your air conditioner,

order Part Number 484184.

For a heavy-duty indoor cover sized to fit your air conditioner,

order Part Number 4392940.

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Whirlpool ACM122XR0 User Manual Page 10

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