14
TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic
safety functions which detect and diagnose faults
at an early stage and react appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
For example:
The appliance will not start, no lamp lights
up.
Check whether:
the appliance is plugged in;
the wall socket is functioning correctly
(use a table lamp or similar);
a programme is selected correctly.
The appliance will not start, but the
Start/Pause lamp is flashing.
Check whether:
the appliance door is properly closed
(child safety);
the programme has been changed;
the water tap is open. If not, open the tap and
press the
Start/Pause
button.
The appliance stops during the programme.
Check whether:
the
Rinse Hold
lamp is on, terminate this
option by pressing the button again;
another programme has been selected.
Reselect the desired programme and press the
Start/Pause
button;
Start/Pause
lamp is flashing. Press
Start/
Pause
button;
Safety system of the appliance was activated.
See fault description table.
Detergent and additive product residues in
dispenser at end of wash.
Check whether:
the siphon is correctly installed and clean
(see Care and Maintenance);
enough water is being supplied. The mesh filters
between the inlet hose and the tap could be
blocked (see Care and Maintenance). Check
and clean the filter two or three times a year
(see Removing the filter).
The appliance vibrates during the spin
cycle.
Check whether:
the appliance is levelled and solidly installed on
all four feet (see Installation Instructions);
the transit bolts have been removed. The transit
bolts must be removed before the appliance can
be used (see Installation Instructions).
Final spin results are poor:
The appliance has an imbalance detection and
correction system. If individual heavy articles are
loaded (bathmat, bathrobe, etc.) this system may
reduce the spin speed automatically to protect the
appliance or even interrupt the spin cycle
altogether, if the imbalance is too great even after
several spin starts.
If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to balance
the load and repeat the spin cycle.
Excessive foam formation may prevent spinning.
Ensure correct amount of detergent is used
No water or insufficient water supply:
the appliance has a safety hose and the safety
valve has opened (red indicator in the safety
valve inspector window).
In this case replace it with a new safety hose.
What should I do when the automatic safety system detects a malfunction?
The programme is interrupted and various indicators (if available) point to the source of the fault.
Fault description table
Small lamp lights up Digital display Fault description
Water tap FH Water inlet fault
- FP Draining fault
- from F4 to F15 Electrical components fault
Water Stop FA Water Stop fault
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