Whirlpool ETl4EP User Manual download pdf (Page 15)

If you need service or

assistance, we suggest

you follow these four steps:

l. Before calling for assistance...

Performance problems often result from little things

you con find and fix yourself without tools of any kind.

If your retrlgemtor will not operate:

Is the power supply cord plugged into a live circuit

with the proper voltage? [See page 4.)

Hove you checked your home’s main fuses or circuit

breaker box?

Is the Temperature Control turned ON?

If there Is a rattling or jingling nolse, or other un-

familiar sounds:

Is something on top or behind the refrigerator mak-

ing noise when the refrigerator is running?

New features on your new refrigerator make new

sounds. You may be hearing air flowing from the

fans, timer clicks for the defrosting cycle, defrost

water draining into the defrost pan.

If your Ice maker will not operate:

Has the freezer hod enough time to get cold? With a

new refrigerator, this might take overnight.

Is the signal arm ON...in the down position?

Is the water valve turned on? Is water getting to the

ice maker?

If there Is water In the defrost pan:

In hot, muggy weather, this is normal. The pan con

even be half full. Make sure the refrigerator is level so

the pan doesn’t overflow.

If the light does not work:

Hove you checked your home’s main fuses or circuit

breaker box?

Is the power supply cord plugged into Q live circuit

with the proper voltage? (See page 4.)

If a bulb is burned out:

See instructions for changing light bulbs on page 7,

Use appliance bulbs only.

If the motor seems to run too much:

Is the condenser, behind the base grille, free of dust

and lint?

On hot days, or if the room is worm, the motor natu-

rally runs longer.

If the door has been opened a lot, or if a large

amount of food has been put in, the motor will run

longer to cool down the interior.

Remember:

Motor running time depends on dif-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the

controls.

And, your new refrigerator may be larger than your

old one so it has more space to be cooled. It also has

a regular freezer instead of Q frozen food comport-

ment. All this means better refrigeration and may re-

quire more running time than your old one.

2. If you need assistance*...

Call Whlrtpool COOL-LINE@servlce assistance

telephone number. Dlal free from:

Contlnental U.S.

. . . . . . . . . . . . . (800) 253-1301

Mlchlgan . . . . . . . . . . . . . . . . , . . . (800) 632-2243

Alaska & Hawall . , . . . . . . , . . . (800) 253-11211

and talk with one of our trained Consultants. The Con-

sultant con instruct you in how to obtain satisfactory

operation from your appliance or, if service is necqs-

say, recommend a qualified service company in

your area.

If you need service*...

1 FRANCHISED SERVICE

Whirlpool has a na-

tionwide network of

franchised TECH-CARE@

Service Companies.

TECH-CARE service

technicians ore trained

to fulfill the product

warranty and provide

after-warranty service,

anywhere in the United

States. To locate TECH-

CARE service in your area, call our COOL-LINE service

assistance telephone number [see Step 2) or look in

your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-

ELECTRICAL APPLIANCES-

MAJOR- SERVICE 6 REPAIR

CIA

MAJOR- REPAIRING 6 PARTS

-..

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple 999.9999

123 Maple. 999.9999

WASHING MACHINES, DRYERS

L IRONERS- SERVICING

,“n,nLru”L “rrLl”l1CL.l

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple 999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone

number [see Step 2) and talk with one of our Consul-

tants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000

US-33, North

Benton Harbor, Ml 49022

*If you must call or write, please provide: model

number, serial number, dote of purchase, and a com-

plete description of the problem. This information is

needed in order to better respond to your request for

assistance.

FSP IS a reglslered trademark of WhIrlpool

Corporation for quallty parts. Look for this symbol

nf &~nlitv whenever vou need a replacement Port

&r;-d;r hhirlpool appliance FSP ;eplacemeht

parts will fit right and work right, because they are

.,.--I.-m ..A I

to build every new WhirlpoGl bppllonce

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Whirlpool ETl4EP User Manual Page 15

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