Whirlpool ETl6XK User Manual Page 11

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Moving...
If your refrigerator is equipped with an automatic
ice maker, shut off the ice maker water supply a day
ahead of time. Disconnect the water line. After the last
supply of ice drops, lift the signal arm to turn off the ice
maker
Remove all food. Pack frozen foods in dry ice. Un-
plug the refrigerator and clean it thoroughly
Remove everything that comes out. Wrap all parts
well and tape them together so they don’t shift and
rattle.
Screw in the leveling rollers; tape the doors shut;
tape the electric cord to the cabinet. When you get
to your new home, put everything back, level it,
reconnect the water supply and refer to the “Before
Using. ,.” page.
If you need service or
assistance, we suggest
you follow these four steps:
11. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator will not opemte:
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Is the power supply cord plugged into a live circuit
with the proper voltage? (See page 4.)
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the Refrigerator Control turned ON?
It there is a mttling or jingling noise, or other un-
familiar sounds:
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Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running?
l
New features on your new refrigerator make new
sounds, You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan.
I~ there is water in the defrost pan:
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In hot, muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator is level so
the pan doesn’t overflow.
It the light does not work:
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the power supply cord plugged into a live circuit
with the proper voltage? (See page 4.)
if a bulb is burned out:
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See instructionsforchanging light bulbson page6.
Use appliance bulbs only
If the motor seems to run too long:
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Is the condenser, behind the refrigerator, free of dust
and lint?
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On hot days, or if the room is warm, the motor natu-
rally runs longer
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If the door has been opened a lot, the motor will run
longer to cool down the interior.
Remember: Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food cornpart
ment. All this means better refrigeration and may re-
quire more running time than your old one.
2. If you need assistance*...
Call Whirlpool COOL-LINE@ service assistance
telephone number. Dial free from:
Contlnentai U.S.
. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in
your area.
3.
If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE@
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States. To locate TECH-
CARE service in your area, call our COOL-LINE service
assistance telephone number (see Step 2) or look in
your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE 6 REPAIR
MAJOR- REPAIRING 6 PARTS
OR
WHIRLPOOLAPPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CAfl’E SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple 999.9999
123
Maple. -.
999.9999
OR
WASHING MACHINES. DRYERS
6 IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple -.
999.9999
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley, Division Vice President
Whirlpool Corporation
2000 US-33, North, Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.
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