Whirlpool Roper RT14BKXFN00 User Manual download pdf (Page 49)

To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save

you the cost of a service call. If you still need help, follow the instructions below.

IF YOU NEED ASSISTANCE OR SERVICE IN U.S.A.

Call the Consumer Assistance Center toll free at

0 Accessorv and reoair Darts sales

1-800~447~ROPER (1-800-447-6737).

Our consultants are available to

assist you.

When calling:

Please know the purchase date, and the

complete model and serial number of your appliance

I I

0 Do-it-yourself repair help

0 Specialized customer assistance (Spanish speaking,

hearing impaired, limited vision, etc.)

0 Referrals to local dealers, service companies, and

repair parts distributors

(see the “A Note to You” section). This-information will

help us better respond to your request.

Our consultants provide assistance with:

0 Features and specifications on our full line

of appliances

0 Installation information

Use and maintenance procedures

Service technicians are trained to fulfill the product

warranty and provide after-warranty service, anywhere

in the United States.

To locate the authorized Whirlpool service company in

your area, you can also look in your telephone directory

Yellow Pages.

IF YOU NEED REPLACEMENT PARK

If you need to order replacement parts, we recommend

that you only use FSP* factory authorized parts. FSP

replacement parts will fit right and work right, because

they are made to the same exacting specifications

used to build every new ROPER* appliance.

To locate FSP replacement parts in your area, call our

Consumer Assistance Center telephone number or your

nearest authorized service center.

FOR FURlliER ASSISTANCE

If you need further assistance, you can write to

Whirlpool with any questions or concerns at:

Roper Brand Home Appliances

Consumer Assistance Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your

correspondence.

If the dealer, authorized servicer, and Whirlpool have

failed to resolve your problem, you can contact the

Major Appliance Consumer Action Program (MACAP).

MACAP is a group of independent consumer experts

that voice consumer views at the highest levels of the

major appliance industry. MACAP will in turn inform

us of your action.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

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