Whirlpool ACMK 6110 / IX / 3 Instruction for Use download pdf (Page 17)

WARRANTY

Duration & Coverage

KIC products carry a full warranty service from the date of original retail purchase, supported by a qualified and

committed network of service partners nationwide. Any functional part which fails in normal home use will be

repaired or replaced, after a full assessment has been carried out by an Authorised Service Partner, free-of-charge

including the part itself and labour costs.

Evidence of the purchase (receipt), Model Number and Serial Number are required to obtain a free warranty service.

WARRANTY PERIOD

SOUTH AFRICA 2 years LESOTHO 2 years

BOTSWANA 2 years ZAMBIA 1 year

NAMIBIA 2 years ZIMBABWE 1 year

SWAZILAND 2 years MOZAMBIQUE 1 year

WARRANTY EXCEPTIONS

Conditions and damages resulting from any of the following cases:

• Improper installation, delivery or maintenance (i.e., pump filter cleaning);

• Any repair, modification, alteration, or adjustment not authorised by the Manufacturer;

• Misuse, abuse, accidents or unreasonable use;

• Incorrect electric current, voltage or supply;

• Damages due to voltage peaks or lightening;

• Improper settings of any control;

• Product previously repaired by non-authorised Service Partner.

Damage on aesthetic components due to transport and movement (i.e., dents, scratches) are not covered by

warranty.

Aesthetic components (i.e., handles, lamps, glass, plastics).

Light bulbs, water filter, air filter, carbon filter, rubber hoses.

Accessories and glass made optional (i.e., shelves, plates).

Products used for non-domestic purpose or located in commercial environment (i.e., restaurants, hotels,

hairdressers, laundry shops, butcher shops and garage).

Installation cost (i.e., water, power and gas connection).

Where a product has been returned due to incorrect information furnished by the dealer regarding the

features and use of the product.

Assistance or service call to:

• Correct any improper installation;

• Instruct the consumer on proper product usage;

• Transport appliance to the service workshop;

• No failure found (in case of functional failures claimed by the consumer and not found during technician check,

the repair will be charged to the consumer);

• Periodic maintenance or the cleaning of water filter, pump filter and air duct filter;

• Removal of transport support or fixation screws;

• Settle of feet and setting of gas nozzles.

Cost of the above-mentioned service call has to be charged to the consumer.

In no event shall KIC be liable for any consequential, either direct or indirect, damages whether foreseeable or

unforeseeable, resulting from improper usage or maintenance of the appliance as well as for any damages

consequently to the non-observance of the appliance’s instruction for use.

After the warranty period, all repairs will be completely charged to the consumer.

CUSTOMER CONTACT CENTRE NUMBERS

South Africa Tel: 0860 884 402 Swaziland Tel: 2404 5700/82

Mozambique Tel: 21 305 455/6 Lesotho Tel: +27 11 663 5479

Botswana Tel: 318 6630/1 Zambia Tel: 211 350 380

Namibia Tel: 061 40 2144/5 Zimbabwe Please contact the store where your purchase was made

WARRANTY Duration & Coverage

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