Whirlpool WFW9620HW Use and Care Guide download pdf (Page 23)

TROUBLESHOOTING

If you experience Possible Causes Solution

Vibration or Off-Balance

Vibration, rocking,

or “walking”

Feet may not be in contact with the

oor and locked.

Front and rear feet must be in rm contact with oor, and

washer must be level to operate properly. Jam nuts must

be tight against the bottom of the cabinet.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven,

a 3/4" (19 mm) piece of plywood under your washer will

reduce sound. Do not install washer on a raised wooden

platform.

See “Level Washer” in Installation Instructions.

Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items.

Balance a single item such as a rug or jean jacket with a

few extra items.

Item or load not suitable for selected cycle. See “Cycle

Guide” and “Using the Washer.”

The shipping bolts are still in the back

of the washer.

See “Unpacking Washer” in the Installation Instructions.

Noises

Clicking or metallic noises Door locking or unlocking. After starting a cycle the drum will make a partial turn and

the door will lock. The door will remain locked until the end of

cycle. This is normal.

Objects caught in wash drain system. Empty pockets before washing. Loose items such as coins

could fall between washer drum and tub or may block pump.

It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal

snaps, buckles, or zippers touch against the stainless

steel drum.

Gurgling or humming Washer may be draining water. The pump may make a humming sound with periodic

gurgling or surging as nal amounts of water are removed

during the spin/drain cycles. This is normal at certain stages

of the cycle.

Water Leaks

Check the following

for proper installation

Fill hoses not attached tightly. Tighten ll hose connection.

Fill hose washers. Properly seat ll hose at washers.

Drain hose connections. Check that the drain hose is properly secured to drain pipe

or laundry tub.

Drain pump lter is not properly seated. Make sure lter is correctly placed in the housing. See

“Cleaning the Drain Pump Filter/Draining Residual Water.”

Drain pump lter is clogged/drain

pump lter hose plug is off or loose.

Clean the drain pump lter (see “Cleaning the Drain Pump

Filter/Draining Residual Water”). Make sure drain pump lter

hose plug is fully seated. If loose, order a replacement plug

(see “Assistance or Service”).

Check household plumbing for leaks

or clogged sink or drain.

Water can back up out of a clogged sink or drain pipe.

Check all household plumbing for leaks (laundry tubs,

drain pipe, water pipes, and faucet.)

Strainer (or nylon stocking) on end

of drain hose is clogged.

Remove strainer/stocking from drain hose.

First try the solutions suggested here or visit our website at www.whirlpool.com/owners

(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.

1 2 ... 18 19 20 21 22 23 24 25 26 27 28 ... 73 74

Comments to this Manuals

No comments

Whirlpool WFW9620HW Use and Care Guide Page 23

Comments to this Manuals

Related products and manuals for Washing machines Whirlpool WFW9620HW