Whirlpool ED20DFXEB00 User Manual download pdf (Page 28)

Troubleshooting

Performance problems often result from little things you can fix without tools. Please read through “Before calling

for assistance …” below before calling for service on your appliance.

Before calling for assistance …

Listed in this chart are the most common problems consumers run into with their appliances. Please read through

this and see if it can solve your problem.

CHECK THE FOLLOWING

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

Is the freezer cold enough to make ice? It could take overnight for the freezer to reach

the proper temperature.

Is the ON/OFF lever in the ON (down) position? (See page 19.)

Is the water valve turned on?

Does the water line have a clog or leak?

Is the freezer door closed?

Is something on top of or behind the refrigerator?

Some new sounds are normal. See “Understanding the sounds you may hear” on

page 22.

This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does

not overflow.

Are the condenser coils dirty?

Has the door been opened often? Has a large amount of food been added at one

time? The motor naturally runs longer if these things happen.

Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

PROBLEM

Your refrigerator

will not operate

The lights do

not work

The ice maker

does not work

Dispensers do

not work

Unfamiliar sounds

or a rattling/

jingling noise

There is water in

the defrost pan

The motor seems

to run too much

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Whirlpool ED20DFXEB00 User Manual Page 28

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