Whirlpool ET18NM Specifications download pdf (Page 20)

Service

Before calling for assistance or service, please check “Troubleshooting” on page 18. It may save you the cost of a

service call. If you still need help, follow the instructions below.

For assistance or service in the U.S.A.:

1. If you need assistance+ . . .

Call the Whirlpool Consumer Assistance Center

1-1 telephone number. Dial toll-free from

anywhere in the U.S.A.:

1-800-253-l 301

and talk with one of our trained consult-

LKl ants. The consultant can instruct you in

how to obtain satisfactory operation from your

appliance or, if service is necessary, recommend a

qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative

Whirlpool Corporation

2000

North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your

correspondence.

2. If you need service+ . . .

Whirlpool has a nationwide network of authorized

Whirlpool service companies. Whirlpool

service technicians are trained to fulfill

SERVICE

the product warranty and provide after-

warranty service, anywhere in the United

States. To locate the authorized

Whirlpool service company in your area, call our

Consumer Assistance Center telephone number (see

Step 1) or look in your telephone directory Yellow

Pages under:

APPLIANCE-HOUSEHOLD-

* WASHING MACHINES &

MAJOR, SERVICE 6 REPAIR

DRYERS, SERVICE IL REPAIR

See: Whirlpool Appliances or

- See: Whirlpool Appliances or

Aurhorized Whirlpool Serwce

Authorized Whirlpool Service

(Example: XYZ service CO.)

(Example: XYZ Sewlce Co.)

3. If you need FSP*

replacement parts . . .

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this symbol of

quality whenever you need a replacement part for your

WHlRLPOOL’appliance. FSP replacement parts will

fit right and work right, because they are made to the

same exacting specifications used to build every new

WHIRLPOOL appliance.

To locate FSP replacement parts in your area, refer

to Step 2 or call the Whirlpool Consumer Assistance

Center number in Step 1.

4. If you are not satisfied

with how the problem

was solved . . .

Contact the Major Appliance Consumer Action

Program (MACAP). MACAP is a group of indepen-

dent consumer experts that voices consumer views

at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized

servicer, and Whirlpool have failed to resolve your

problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

+When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers,

and the purchase date. (See page 1.) This information will help us respond properly to your request.

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Whirlpool ET18NM Specifications Page 20

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