Whirlpool WRS312SNHW Installation Manual download pdf (Page 14)

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

DOORS AND LEVELING Possible Causes and/or Recommended Solutions

Doors are difﬁcult to open

■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and

warm water. Rinse and dry with a soft cloth.

Doors will not close

completely

■ Door is blocked open - Move food packages away from the door. Make sure all bins and

shelves are in their correct positions. Make sure all packaging materials have been removed.

Doors appear to be uneven

■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door

alignment instructions.

Refrigerator rocks and

is not stable

■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the

leveling feet until they touch the ﬂoor. See the leveling and door alignment instructions.

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice maker is not producing

ice, not producing enough ice,

or producing small/hollow ice

■ Refrigerator is not connected to a water supply, or the water supply shut-off valve is not

fully turned on - Connect the refrigerator to a water supply and make sure the water shut-off

valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water ﬂow, resulting in

decreased ice production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten

the water line.

■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin” in the

User Instructions or User Guide.

■ New installation - After connecting the refrigerator to a water source, ﬂush the water system.

(See “Water and Ice Dispensers” in the User Instructions or User Guide.) Wait 24 hours for

ice production to begin. Wait 72 hours for full ice production. Discard the ﬁrst three batches

of ice produced.

■ Large amount of ice was recently removed - Allow sufﬁcient time for the ice maker to

produce more ice.

■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a

plastic utensil.

■ Inadequate water pressure - Verify that the household has adequate water pressure. See

the “Water Supply Requirements” section.

■ Water ﬁlter is installed incorrectly - Make sure the ﬁlter is properly installed. See “Water

Filtration System” in the User Instructions or User Guide.

■ A reverse osmosis water ﬁltration system is connected to your cold water supply - This

can decrease water pressure. See the “Water Supply Requirements” section.

NOTE: If questions remain regarding water pressure, contact a licensed, qualiﬁed plumber.

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Whirlpool WRS312SNHW Installation Manual Page 14

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