Whirlpool CA15WYR0 User Manual download pdf (Page 23)

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory-authorized replacement parts. These

replacement parts will fit right and work right because they are

made with the same precision used to build every new appliance.

To locate factory-authorized replacement parts in your area, call

our Customer eXperience Center or your nearest designated

service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. Our service technicians are trained to

fulfill the product warranty and provide after-warranty service,

anywhere in the United States.

To locate the authorized service company in your area, you

can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write with any questions

or concerns at:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Please record your model's information.

Whenever you call to request service on your appliance, you

need to know your complete model number and serial number.

You can find this information on the model and serial number

label. See “Electrical Requirements” for model and serial number

location.

Please record the model and serial number information below.

Also, record the purchase date of your appliance and the store's

name, address, and telephone number.

Model Number__________________________________________________

Serial Number __________________________________________________

Purchase Date__________________________________________________

Store Name ____________________________________________________

Store Address __________________________________________________

Store Phone ____________________________________________________

Keep this book and the sales slip together for future reference.

Accessories

You can order the following accessories for your air conditioner from your local authorized dealer or by calling 1-800-253-1301 from

anywhere in the U.S.A.

Replacement air filters

A good, clean air filter is important for best cooling with least

energy consumption. Your air filter should be cleaned regularly.

See “Cleaning the Air Filter” for cleaning instructions. We suggest

you replace your air filter once a year.

For a new electrostatic air filter, order Part Number 1187197.

Airborne particles are attracted to an electrostatic air filter and

remain attached to it until they are rinsed away. For a new

antimicrobial air filter, order Part Number 1187389. In addition to

providing all the benefits of an electrostatic air filter, an

antimicrobial air filter also inhibits the growth of odor-causing

bacteria, fungi, mold and mildew on the filter. Both of these air

filters are sized to fit your air conditioner.

Heavy-duty cover

If you decide to leave your air conditioner installed during the

winter, a heavy-duty cover will help protect your air conditioner

and reduce drafts. The outdoor cover protects against cold drafts

through the unit's air passages and protects the cabinet from

snow, rain, sleet, rust, and dust.

For a heavy-duty outdoor cover sized to fit your air conditioner,

order Part Number 484069.

For a heavy-duty indoor cover sized to fit your air conditioner,

order Part Number 4392941.

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Whirlpool CA15WYR0 User Manual Page 23

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