Whirlpool EC5100 User Manual download pdf (Page 10)

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little

things you can find and fix yourself without

tools of any kind.

Unit does not run:

l

Cycle Control Knob must be in the “ON”

position.

l

Check to see that power cord is plugged in.

l

Check for blown fuse or tripped circuit

breaker in electrical supply to machine.

l

Room temperature must be above 55°F.

(13°C). Otherwise, bin thermostat may sense

cold room temperature and shut off even

though bin is not full of ice. Also, unit may not

restart once it does shut off.

Unit runs but produces no ice:

l

Cycle Control Knob must be in the “ON”

position.

l

Check water supply to make sure it is open.

l

If ice machine is operated at an elevation of

2,000 feet or more above sea level, both the

bin thermostat and ice thickness thermostat

need to be recalibrated. See Installation

Instructions.

Unit runs but produces very little ice:

l

Room temperature may be extremely high,

over 90°F. (32°C). In this case, it is normal for

ice production to be low.

l

Dirt or lint may be blocking the air flow

through the finned condenser. Condenser

needs to be cleaned.

l

Check to see if the unit has a scale build-up

in water and freezing system. Clean, if

necessary.

Grid is not cutting ice sheets:

l

Check the grid harness plug to make sure the

connection is secure.

Taste in ice cubes:

l

There may be an unusually high mineral

content in water supply. Water may need to

be filtered or treated.

l

Do not store any foods in the ice bin.

l

Packaging material not all removed.

A more detailed “Trouble Diagnosis Chart” and

other technical information is shipped with

each unit and is located in the unit compart-

ment section.

Service repair and replacement parts man-

uals may be ordered directly from:

Whirlpool Corporation

Whirlpool Drive

Attention: Literature Department

La Porte, Indiana 46350

Specify the model number of the ice machine

when ordering.

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