Whirlpool FES355Y User Manual download pdf (Page 31)

IF YOU NEED ASSISTANCE OR SERVICE

PROBLEM POSSIBLE CAUSE

SOLUTION

Cooking results

are not what you

expected

The range is not level.

The oven temperature seems too

low or too high.

The oven was not preheated

before baking.

The recipe has never been

tested or is not from a reliable

source.

The pan used is not the type or

size recommended in the recipe.

There is not proper air circulation

around pan when baking.

Cooking utensil does not fit the

surface unit being used.

Level range. (See Installation Instruc

tions.)

Adjust the oven temperature control.

(See “Adjusting the oven temperature

control" on page 14.)

Preheat oven when called for in recipe.

Use only tested recipes from a reliable

source.

Refer to a reliable cookbook for recom

mended pan type and size.

Allow 1 Vi to 2 inches (4-5 cm) of air space

on all sides of pan.

Pan should be the same size or slightly

larger than surface unit being used.

The display

shows the last

time of day set

There has been a power failure.

Reset the clock. (See page 11.)

2. If you need assistance ...

Call our toll-free telephone number. Dial free

from anywhere in the U.S.:

1-800-44-ROPER

(1-800-447-6737)

and talk with one of our trained consultants. The

consultant can instruct you in how to obtain

satisfactory operation from your appliance or, if

service is necessary, recommend a qualified

service company in your area.

For further information, write to;

Mr. William Clark

Consumer Assistance Representative

Roper Brand Appliances

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your

correspondence.

3. If you need service ...

Contact the dealer from whom you purchased

the appliance or the authorized servicer in your

area. For help finding an authorized servicer in

your area, call our toll-free telephone number in

Step 2.

4. If you are not satisfied with

how the problem was

solved ...

• Contact the Major Appliance Consumer Action

Panel (MACAP). MACAP is a group of inde

pendent consumer experts that voices con

sumer views at the highest levels of the major

appliance industry.

• Contact MACAP only when the dealer,

authorized servicer and Roper Brand Appliance

warrantor have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

• MACAP will in turn inform us of your action.

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