Whirlpool Thin Twin User Manual download pdf (Page 23)

TROUBLESHOOTING and DIAGNOSIS

WASHER TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

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1 MOTOR WILL NOT

No/low voltage to machine

Check supply voltage (100-130 volts)

RUN

Thermal overload tripoed

Check Overload

NOTE: in diagnosing this

Timer switches

Check continuity

problem, start the washer. If

Poor connection on timer

Secure terminal

the motor runs in either agi

tate or drain, the motor is OK.

Motor centrifugal switch

Check continuity

Motor disconnect block loose

Secure disconnect block

Motor

Check windings

Wiring harness

Check continuity

Incorrect harness wiring

Check harness connections

Water level switch

Check continuity

Pump jammed

Replace pump

Gearcase jammed

Replace gearcase

Lid open in spin cycle

______________________________

Close lid

2. NO AGITATE OR

Broken motor coupler Replace coupler

SPIN BUT MOTOR

RUNS

Internal gearcase problem Replace gearcase

3. WATER WILL NOT

Water turned off at supply Check faucet - turn on

ENTER MACHINE.

No/iow voltage to machine

Check supply voltage (100-130 volts)

Water temperature switch

Check continuity

Timer switches

Check continuity

Wiring harness.

Check continuity of wiring

Poor connection at water inlet

valve solenoid

Secure terminal

Water level switch

Check continuity V to P

Incorrect harness wiring

Check harness connections

Water level switch out of calibration

Replace switch

4. WATER LEVEL

TOO LOW.

Customer misunderstanding of

correct water level

Check water level per specification

sheet

5. MACHINE WILL

Wiring harness

Check continuity

NOT AGITATE.

Motor

See problem 1

Stripped agitator spline

Replace agitator

Damaged agitate cam

Tieplace gearcase

Damaged agitate gear

Replace gearcase

Broken agitator shaft

Replace gearcase

6. INTERMITTENT

Pause in timer

Normal condition

AGITATE.

Damaged agitate cam

Replace gearcase

Agitate gear clutch teeth worn or

broken

Replace gearcase

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