Whirlpool WHES40 Troubleshooting Guide Page 1

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TM
Model WHES40
How to install, operate and
maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have questions or concerns when
installing, operating or maintaining your
softener, call our toll free number:
1-866-986-3223
Monday - Friday, 8 am - 9 pm EST
7262970 (Rev. D 9/22/04)
Product No. 8562922
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Summary of Contents

Page 1 - Model WHES40

TMModel WHES40How to install, operate andmaintain your DemandControlled Water SoftenerDo not return water softener to storeIf you have questions or co

Page 2 - Table of Contents

Plan the InstallationInlet - Outlet Plumbing OptionsAlways install either a single bypass valve (provided) or, if desired, parts tk)r a 3 valve bypass

Page 3 - Before You Start

Installation InstructionsTurn Off Water Supply1. Close the main water supply valve, near the well pump or water meter.2. Open all faucets to drain all

Page 4 - Inspect Shipment

Move the Water Softener into PlaceExcessive Weight HazardUse two or more people to move and installwater softener.Use two or more people to move and l

Page 5 - How a Water Softener Works

Assemble Inlet and Outlet PlumbingMeasure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outletports of the wa

Page 6 - Water Conditioning

Threaded pipe1. Apply pipe joint compound or Teflon ® tape to all male pipe threads.2. Tighten all threaded joints and make all solder connections.NOT

Page 7

Test for LeaksTo prevent air pressure in the water softener and plumbing system, do the %llowing steps in order.1. Fully open two or more softened col

Page 8 - Installation Requirements

Program the Water SoftenerSET SALT LEVEL button DisplayTANK LIGHT buttonUP button/RECHARGE buttonGRAMTRESS TO SCHEDULEHOLD TO START_ECHARGE/ \PROGRAM

Page 9 - Valve Drain Requirements

Set Water Hardness Number1. Press the O PROGRAM button once again to display aflashing 2_ and the w( rd HARDNESS .c3Hardness2 ppm iron x 5 = 10(times)

Page 10 - Oco00e

2. Check the brine tank and brinewell (black tube in salt storage tank) monthly. If hardening ispresent, pour small amounts of warm water on hardened

Page 11 - Installation Instructions

Customize Features/OptionsRechargeRecharge button is used to initiate an immediate recharge.Press and hold the O RECHARGE button until the words "

Page 12

Table of ContentsWater Softener Safety ... 3Before You Start ...

Page 13 - Soldered copper

Tank LightThe softener is equipped with a tank light for viewing the salt level in the brine tank. Push the tank lightbutton on the electronic control

Page 14 - Install Valve Drain Hose

Clean / Clear Water Iron RemovalThis fcature is beneficial on water supplies containing iron and/or high amounts of sediments (sand,silt, dirt, etc.).

Page 15 - Plug in Water Softener

Maximum Days Between RegenerationsThe water softener automatically controls regeneration frequency. This provides the greatest operatingefficiency, an

Page 16 - Program the Water Softener

Routine MaintenanceRefilling With SaltLift the salt hole cover and check the salt storage level frequently. If"the conditioner uses all the saltb

Page 17 - 2.1-11-1

Cleaning the Nozzle and VenturiA clean nozzle and venturi (see Figure 12) is a must for the conditioner to work properly. This smallwater softener cre

Page 18 - Start a Recharge

Troubleshooting GuideNeed help troubleshooting? (?all 1-866-986-3223, Monday - Friday, 8 am to 9 pm, EST.Tools Needed For Most Repairs: 5/16 Hex Drive

Page 19 - Customize Features/Options

Automatic Electronic DiagnosticsThis water softener has a self-diagnostic function for the electrical system (except input power and/orwater meter). T

Page 20 - 3:li"

NOTE:5.6.Be sure water is in contact with the salt, and not separated by a salt bridge.., see"Breaking A Salt Bridge" section.While in this

Page 21 - Clean Feature Minutes

NOTE: If water system pressure is low, an elevated drain hose may cause back pressure,stopping brine &aw.3. Again, press the O RECHARGE button to

Page 22 - Time Time

Wiring SchematicBack of electronic boardDirect plug-in 118 ,, c .-- .--<transformer iii1 ,j12 , 124vacTanklightWarrantyo._NO Position switchNCWATER

Page 23 - Routine Maintenance

Water Softener SafetyYour safety and the safety of others are very important.We have provided many important safety messages in this manual and on you

Page 24 - *Flow plug (HVDC)

Softener Components4227269101112032 -_----_352835394O413O

Page 25 - Troubleshooting Guide

Softener ComponentsKey Part No. DescriptionNo.1 7170296 O-Ring, 2-7/8" x 3-1/4"2 7170254 O-Ring, 13/16" x 1-1/16"3 7077870 Top Dis

Page 26 - / /-Zmoto

Softener Componentsflow plugassemblyassembled279\11 1015J 1619303126 252432

Page 27 - I E LII-I

Softener ComponentsKey Part No. DescriptionNo.1 7224087 Screw, #8-32 x 1" (2 req.)2 7250622 Motor (incl. 2 ea. of Key No. 1)3 7231393 Motor Plate

Page 31

Inspect ShipmentThe parts required to assemble and install the water softener are included with the water softener.Copper tubes and groundclamp%Hose a

Page 32

Water Softener DimensionsMODELWHES40,=_ 19"3-3/4"Lt c]FOUl- _18"CNOMINAL RESIN TANK SIZE10" DIA. X 40"A41-1/2"How a Wate

Page 33

Water Conditioning InformationWater ConditioningWater conditioning is the treatment of four general conditions. These are:HardnessIronAciditySediments

Page 34

2_3_4_Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affcct the tasteof tk)od, drinking water, and other beverage

Page 35

Installation RequirementsTools and Parts NeededAssemble the required tools before starting installation. Read and %llow tile instructious provided wit

Page 36

Air Gap RequirementsA drain is needed for regeneration discharge water. A floor drain, close to the water softener, ispreferred. A laundry tub, standp

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