Whirlpool KGIW 3600/A-LH Instruction for Use download pdf (Page 13)

1.The appliance does not work and the displays are off.

• Is there a power failure?

• Is the plug properly inserted in the socket?

• Is the double-pole switch on?

• Are the electric circuit safety devices installed in the house fully functional?

• Is the power cable damaged?

2.The temperature inside the compartments is not cold enough.

• Do the doors close properly?

• Is the appliance installed near a heat source?

• Is the temperature correctly set?

• Is the air circulation through the ventilation grills at the bottom of the appliance obstructed?

3.There is water on the bottom of the wine cellar compartment.

• Is the defrost water drain blocked? (refer to “Maintenance and cleaning”)

4.The inside light does not work.

- Firstly check point 1, then:

• Disconnect the appliance from the power supply. To access the lamp, refer to the instructions and

diagram on the attached product sheet.

• Check the lamp and, if necessary, replace it with a new one (max. 25 W, available only from the After-

sales Service ).

5.The red light on the control panel remains on and/or the acoustic alarm is activated.

The light and alarm are activated for the following reasons:

1. Temperature alarm (red light on and acoustic signal activated)

• Large amounts of fresh food have been recently placed in the freezer

• The freezer door does not close properly (see the section “Using the freezing compartment")

2. Power failure alarm (red light on, acoustic signal activated and freezer display (4) flashing)

• The appliance has undergone a power failure (refer to the section “Using the freezer compartment”)

3. “Faulty freezer sensor” alarm (red led on, acoustic signal activated and the letter C shown on the

freezer display(4))

• The freezer compartment temperature sensor is faulty, but the appliance continues to work with an

emergency procedure. Call the After-sales Service.

4. “Wine cellar sensors defective” alarm (red light on, acoustic signal activated and the letter C or E is

shown on the refrigerator display (7))

• A refrigerator compartment temperature sensor is faulty, but the appliance continues to work with

an emergency procedure. Call the After-sales Service.

Notes:

• If the front edge of the appliance is hot at the door seal edge, this is not a fault and prevents

the formation of condensation.

• If the temperature cannot be adjusted, make sure the “control panel lock” is not activated

TROUBLESHOOTING GUIDE

Before contacting the After-sales Service:

Switch the appliance on again to see if the

problem has been eliminated. If it has not, switch

off the appliance and repeat the operation after

one hour.

If your appliance still does not work properly

after carrying out the checks listed in the

troubleshooting guide and switching the

appliance on again, contact the After-sales

Service, clearly explaining the problem and

specifying:

• the appliance type and serial number (given

on the rating plate).

• the type of fault.

• the model.

• the Service number (the number after the

word SERVICE on the rating plate inside the

appliance).

• your full address

• your telephone number and area code.

Note:

If reversing of appliance door opening is

carried out by the After-sales Service it is

not covered by the warranty.

AFTER-SALES SERVICE

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Whirlpool KGIW 3600/A-LH Instruction for Use Page 13

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