Whirlpool YWMH1162XVS Operations Instructions Page 41

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OTHER ISSUES
We ask that you further classify the non-emergency issue(s) to facilitate appropriate resolution:
Classification Description Handling
x High
An emergency can be defined as a problem
that will affect the well-being of the resident(s)
and requires immediate skilled attention to the
defect.
For emergency repairs, please contact
your Property Manager. FirstService:
Phone: 604-683-8900, After hour
emergencies only: 604-659-2931
x Medium
These defects could pose a safety hazard or
could cause create greater harm to your home.
Examples include:
x Loose railings;
x Malfunctioning plumbing;
x Water seepage visible as damp areas on
surfaces such as exterior stucco;
x Window seal failure (the space inside the
sealed glass becomes foggy);
x Window cracks not due to accidents;
x Exterior or entry doors and windows that
no longer fit or function properly;
x Cracked or broken tile in the shower not
due to accidents.
These issues should be reported
immediately to your Property Manager
(contact info above) who will either
take immediate repair action and/or
advise the Builder if any item warrants
RizeCare's immediate attention. Please
also feel free to additionally contact
RizeCare directly, in addition to your
Property Manager.
x Low
These items do not require immediate
attention. Examples include: drywall cracks or
nail pops.
Up to and including the 12 month
Materials and Labour Warranty period,
please address any warranty issues to
RizeCare@Rizealliance.com,
fax: 604-681-7505. All low
classification warranty items will be
addressed at the end of the initial 12
month period.
www.homeinformationpackages.com | Login ID: xxxxxxxx | Password: xxxx-xxxx-xxxx
Rolston Homeowner Manual E.& O.E.
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