Whirlpool WTW7340XW Use and Care Guide download pdf (Page 15)

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

In U.S.A. www.maytag.com/help – In Canada www.maytag.ca.

If you experience

Possible Causes

Solution

Feet may not be in contact with the

ﬂoor and locked.

Front and rear feet must be in ﬁrm contact with ﬂoor, and

washer must be level to operate properly. Jam nuts must be tight

against the bottom of the cabinet.

Check ﬂoor for ﬂexing or sagging. If ﬂooring is uneven, a 3/4"

(19 mm) piece of plywood under your washer will reduce sound.

See “Level Washer” in the Installation Instructions.

Load could be unbalanced. Load garments in loose heaps evenly around the washplate.

Do not load garments directly over the center of the washplate.

Adding wet items to washer or adding more water to basket could

unbalance washer.

Avoid washing single items. Balance a single item such as a rug

or jacket with a few extra items. If the uL error code is ﬂashing,

redistribute the load, close the lid, and press START/PAUSE.

Use Bulky cycle for oversized, non-absorbent items such as

comforters or poly-ﬁlled jackets. Other items are not appropriate

for Bulky cycle. See “Cycle Guide.”

Item or load not suitable for selected cycle. See “Cycle Guide” and

“Using Your Washer.”

Empty pockets before washing. Loose items such as coins

could fall between basket and tub or may block pump. It may

be necessary to call for service to remove items.

Washer not level. Water may splash off basket if washer is not level.

Fill hoses not attached tightly.

Tighten ﬁll-hose connection.

Make sure all four ﬁll hose ﬂat washers are properly seated.

Drain hose connection Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub.

Check household plumbing for leaks

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water

pipes, and faucets.)

Fill hose washers

Noises – For normal operating sounds, go to www.maytag.com/help.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

Objects caught in washer

drain system.

Clicking or metallic noises

Gurgling or humming It is normal to hear the pump making a continuous humming sound

with periodic gurgling or surging as ﬁnal amounts of water are

removed during the spin/drain cycles.

Washer may be draining water.

Water Leaks

Check the following for

proper installation:

Do not place tape over drain opening.

An unbalanced load can cause basket to be out of alignment

and cause water to splash off tub. See “Using Your Washer”

for loading instructions.

Washer not loaded as recommended.

TROUBLESHOOTING

Vibration, rocking, or

“walking”

Not enough water

in washer

Load not completely covered

in water.

This is normal operation for an HE low-water washer. The load will

not be completely under water. The washer senses load sizes and

adds correct amount of water for optimal cleaning. See “What’s

New under the Lid.”

IMPORTANT: Do not add more water to washer. The added water

lifts the load off the washplate, resulting in less effective cleaning.

Washer not performing as expected

Washer may not be level.

Vibration or Off-Balance

Vibration during spinning

or washer stopped with

uL error code ﬂashing

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Whirlpool WTW7340XW Use and Care Guide Page 15

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