Whirlpool FEP330Y User Manual download pdf (Page 25)

IF YOU NEED ASSISTANCE OR SERVICE

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section

outlines possible problems, their causes, and actions you can take to solve each problem.

Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll

free telephone number for help or calling for service, please provide a detailed description of

the problem, your appliance’s complete model and serial numbers and the purchase date.

(See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance ...

Performance problems often result from little things you can find and fix without tools of any

kind. Please check the chart below for problems you can fix. It could save you the cost of a

service call.

PROBLEM

POSSIBLE CAUSE SOLUTION

Nothing will

operate

The power cord is not plugged

into a live circuit with proper

voltage.

A household fuse has blown or

a circuit breaker has tripped.

Plug the power cord into a live circuit

with proper voltage. (See Installation

Instructions.)

Replace household fuse or reset

circuit breaker.

The oven will

not operate

You have not turned the Oven

Selector to BAKE or BROIL.

You have not turned the Oven

Temperature Control Knob to a

temperature setting.

Turn the Oven Selector to the

desired setting.

Turn the Oven Temperature Control

Knob to a temperature setting.

The surface

units will not

operate

A household fuse has blown or a

circuit breaker has tripped.

You have not plugged in surface

units all the way.

You are not setting the control

kriobs correctly.

Replace household fuse or reset

circuit breaker.

Plug surface units in all the way.

(See “Replacing” on page 20.)

Push control knobs in before turning

to a setting.

Control

knob(s) will

not turn

You are not pushing in before

turning.

Push control knob(s) in before

turning to a setting.

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Whirlpool FEP330Y User Manual Page 25

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