Whirlpool ET16JM User Manual download pdf (Page 11)

If you need service or assistance, we suggest

you follow these four steps:

Before calling for assistance...

Performance problems often result from little things

You can find and fix yourself without tools of any kind.

If your refrlgemtor will not operate:

Is the power supply cord plugged into a live circuit

with the proper voltage? (See page 4.)

Have you checked your home’s main fuses or circuit

breaker box?

Is the Refrigerator Control turned ON?

It there is a mttling or jingling noise, or other un-

tamlllar sounds:

Is something on top or behind the refrrgerator mak-

ing noise when the refrigerator is running?

New features on your new refrigerator make new

sounds. You may be hearing air flowing from the

fans, timer clicks for the defrosting cycle; defrost

woter draining into the defrost pan.

If your ice maker will not opemte:

Has the freezer had enough time to get cold? With a

new refrigerator, this might take overnight.

Is the signal arm ON,, in the down position?

Is the water valve turned on? Is water getting to the

ice maker?

If there is water in the defrost pan:

In hot, muggy weather, this is normal The pan can

even be half full. Make sure the refrigerator is level so

the pan doesn’t overflow.

It the light does not work:

Have you checked your home’s main fuses or circuit

breaker box?

Is the power supply cord plugged Into a live circuit

with the proper voltage? (See page 4.)

If a bulb is burned out:

See instructionsforchanging light bulbson page 6.

Use appliance bulbs only.

If the motor seems to run too much:

Is the condenser, behind the refrigerator, free of dust

and lint?

On hot days, or if the room is warm, the motor natu-

rally runs longer.

If the door has been opened a lot, the motor will run

longer to cool down the interior

Remember:

Motor running time depends on dif-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the

controls.

And, your new refrigerator may be larger than your

old one so it has more space to be cooled. It also has

a regular freezer instead of a frozen food compart-

ment. All this means better refrigeration and may re-

quire more running time than Your old one.

2. If you need assistance*...

Call Whlrlpool COOL-LINE @service assistance

telephone number. Dial free from:

Contlnental U.S. .-. . . . . . . . . . . . (800) 253-1301

Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243

Alaska & Hawaii

. . . . . . . . . . . . (800) 2534121

and talk with one of our trained Consultants. The Con-

sultant can instruct you in how to obtain satisfactory

operation from your appliance or, if service is neces-

sary, recommend a qualified service company in

your area.

3. If you need service*...

FRANCHISED SERVICE

Whirlpool has a na-

tionwide network of

franchised TECH-CARE

Service Companies.

TECH-CARE service

technicians are trained

to fulfill the product

warranty and provide

after-warranty service,

anywhere in the United

States. To locate TECH-

CARE service in your area, call our COOL-LINE sewice

assistance telephone number [see Step 2) or look in

your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-

ELECTRICAL APPLIANCES-

MAJOR- SERVICE 6 REPAIR

MAJOR- REPAIRING h PARTS

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

FRANCHISED TEM-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 MaDk 999-9999

123 khpk 999-9999

WASHING MACHINES. DRYERS

6 IRONERS- SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARESERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple 999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone

number [see Step 2) and talk with one of our Consul-

tants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000

US-33, North

Benton Harbor, Ml 49022

*If you must call or write, please provide: model

number, serial number, date of purchase, and a com-

plete description of the problem. This information is

needed in order to better respond to your request for

assistance.

FSP

FSP 1s a reglslered trademark of WhIrlpool

CorporalIon for

quahly parts

Look for H-IS symbol

of quollty whenever you need a replacement

parl for Your Whirlpool appllonce FSP

replacement parts WIII fit right and work right.

because they are made lo the same exacting

speclflcaflons used to build every new

Whlrlpcol appliance

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Whirlpool ET16JM User Manual Page 11

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