Whirlpool AWG 870 Instruction for Use download pdf (Page 10)

TROUBLESHOOTING GUIDE

The appliance will not start, the lamp does

not light up.

Check whether:

• the appliance is plugged in;

• the wall socket is functioning correctly

(use a table lamp or similar).

• ON/OFF button pressed .

The appliance will not start, but the lamp

is on.

Check whether:

• the appliance door is properly closed;

• a programme has been selected and the

programme is started;

• the water tap is turned on. If not, turn on the

tap and switch the appliance off and then on

again.

The appliance stops during the programme.

Check whether:

• the “Rinse Hold” button is pressed;

terminate this option by pressing the button

again;

• the “On/Off” lamp is flashing. Press “On/

Off” button .

Insufficient or no water supply.

Check whether:

• the tap is turned on completely;

• kinks are present in water hose;

• the water hose filter is clogged;

• the water hose is frozen up.

Waste water not pumped out.

Check whether:

• the drain hose is correctly installed

(see “Installation Instructions”);

• the filter is clogged;

• the drain hose is frozen up;

• The “Rinse Hold” button is pressed .

Detergent and additive product residues in

detergent drawer at end of wash.

Check whether:

• the siphon is correctly installed and clean

(see “Care and maintenance”);

• enough water is being supplied. The mesh filters

between the inlet hose and the tap could be

clogged (see “Care and maintenance”). Check

and clean the filter two or three times a year

(see “Removing the Filter”).

Also see “Detergent and Additives”.

Machine vibrates during spin cycle.

Check whether:

• Machine is perfectly horizontal with all four feet

on ground (see “Installation”);

• the transit bolts have been removed. The transit

bolts must be removed before the appliance can

be used (see “Installation”).

Final spin results are poor:

The appliance has an imbalance detection and

correction system. If individual heavy articles are

loaded (bathmat, bathrobe, etc.) this system may

reduce the spin speed automatically to protect the

appliance or even interrupt the spin cycle

altogether, if the imbalance is too great even after

several spin starts.

• If the laundry is still too wet at the end of the

cycle, add smaller articles of laundry to balance

the load and repeat the spin cycle.

• Excessive foam formation may also prevent

spinning. Ensure correct amount of detergent is

used.

Important: wait one hour and if the fault re-

occurs, contact After-Sales Service, quoting the

error number displayed (see “After-Sales Service”).

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Whirlpool AWG 870 Instruction for Use Page 10

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