Whirlpool EDI9SK User Manual download pdf (Page 15)

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from lIttIe things

you can find and

IIX

yourself without tools of any kind

If your refrigerator will not operate:

Is the electric cord plugged Into a live clrcult with

proper voltage? (See page 4 )

Have you checked your home’s main fuses or clrcult

oreaker box?

Is the Temperature Control turned ON7

If there is a rattling or jingling noise or unfamiliar

sounds:

Is something on top or behind the refrigerator maklng

noise when the refrigerator IS running?

New features on your new refngerator make new

sounds. You may be hearing air flowing from the fans,

timer clicks for the defrosting cycle. or defrost water

draining in the defrost pan

If your ice maker will not operate:

Has the freezer had enough time to get cold’ With a

new refrigerator. this might take overnlght

Is the slgnal arm ON .In the down posItIon

Is the water valve turned on? Is water getting to the ice

maker?

If there is water in the detrost pan:

This

normal in hot, muggy weather. The pan can

even be half full. Make sure the refrigerator

level so

the pan does not overflow.

If the lights are not working:

0 Have you checked your home’s main fuses or circuit

breaker?

Is the power supply cord plugged Into a live circuit with

:he proper voltage7 [See page 4)

Ii a bulb is burned out:

See Instructions for changing light bulbs on page 6

Only use appliance bulbs

If the motor seems to run too much:

I: the condenser free of dust and lint?

0 On hot days, or If the room IS warm the motor naturally

runs longer

* It the door has been opened a lot, or if a large amount

of food has been put in, the motor will run longer to

cool down the interior

Remember: Motor running time depends on different

things, number of door openings. amount of food

stored, temperature of the room setting of the controls

And, your new refrigerator may be larger than your

old one so it has more space to be cooled It also has a

regular freezer instead of a frozen food compartment

Al! this means better refrigeration and may require

inore running time than your old one

2. If you need assistance*...

Call Whirlpool COOL-LINE’ service assistance tele-

phone number. Dial tree from anywhere in the U.S.:

q-800-253-1301

and talk with one of our trained Consultants. The Con-

sultants can instruct you in how to obtain satisfactory

operation from your appliance or, if service is neces-

sary, recommend a qualified service company in your

area

If you need service?..

-%&I

Whirlpool has a nationwide network

01 -3 of franchised TECH-CARE* service

companies TECH-CARE service

i F~~H~~~4~~~

1 technicians are trained to fulfill the

: product warranty and provide after-

warranty service, anywhere in the United States. To lo-

cate TECH-CARE service in your area, call our COOL-

LINE service assistance telephone number (see Step 2)

or look in yourtelephone directory Yellow Pages under:

Call our COOL-LINE service assistance telephone

number (see Step 2) and talk with one of our Consul-

tants, or if you prefer, write to

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

5. If you need FSP’

replacement parts?..

FSP- is a reglstered trademark of Whirlpool Corpora-

tlon for quality parts. Look for this symbol of quality

whenever you need a replacement part for your

Whirlpool appliance. FSP replacement parts will fit

right and work right, because they are made to the

same exacting specifications used to build every new

Whlrlpool appliance.

To locate FSP replacement parts in your area, refer to

Step 3 above or call the WhIrlpool COOL-LINE service

assistance number In Step 2.

*If you must call or write, please provide: model

number, serial number, date of purchase, and a com-

plete description of the problem This information is

needed in order to better respond to your request for

assistance

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Whirlpool EDI9SK User Manual Page 15

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