Whirlpool Roper RT16DKXDN03 User Manual download pdf (Page 31)

Reauestinrr Assistance Or

Serbice -

Before calling for assistance or service, please check “Troubleshooting” on page 30. It may

save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance” . . .

Call our toll-free telephone number.

Dial free from anywhere in

the U.S.A.:

l-800-44-ROPER

(l-600-447-6737)

and talk with one of our trained

consultants. The consultant can instruct you

in how to obtain satisfactory operation from

your appliance or, if service is necessary,

recommend a qualified service company in

your area.

If you prefer, write to:

Roper Brand Home Appliances

Consumer Assistance Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in

your correspondence.

2. If you need service* . . .

Contact the dealer from whom you

purchased the appliance or

the authorized servicer in

SERVICE

your area. For help finding

an authorized servicer in

your area, call our toll-free

number in Step 1.

3. If you need FSP replace-

ment parts . . .

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this

symbol of quality whenever you need a

replacement part for your ROPER@ appli-

ance. FSP replacement parts will fit right

and work right, because they are made to

the same exacting specifications used to

build every new ROPER appliance.

To locate FSP replacement parts in your

area, refer to Step 2 or call our toll-free

telephone number in Step 1.

4. If you are not satisfied

with how the problem

was solved . . .

. Contact the Major Appliance Consumer

Action Program (MACAP). MACAP is a

group of independent consumer experts

that voices consumer views at the highest

levels of the major appliance industry.

l Contact MACAP only when the dealer,

authorized servicer and Whirlpool have

failed to resolve your problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

l When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model

and serial numbers, and the purchase date. (See page 2.) This information will help us

respond properly to your request.

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Whirlpool Roper RT16DKXDN03 User Manual Page 31

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