Whirlpool WHES40 Troubleshooting Guide download pdf (Page 27)

NOTE:

Be sure water is in contact with the salt, and not separated by a salt bridge.., see

"Breaking A Salt Bridge" section.

While in this diagnostic screen, the following information is available and may be beneficial for

various reasons. This information is retained by the computer from the first time electrical power

is applied to the face plate.

a. Press _ Up to display the number of days this electronic control has had electrical power

applied.

b. Press _ Down to display the number of regenerations initiated by this electronic control

since the LEcode number was entered.

Press and hold the _ PROGRAM button until LE40 shows in the display.

I E LII-I

L -tL!

This code identifies the softener model. If the wrong number shows, the softener will operate on

incorrect programming.

Return the present time display -- Press the _ PROGRAM button.

To change LE number -- Press the _ Up or _ Down button until the correct code shows.

Then, press the O PROGRAM button to return to the present time display.

Manual Advance Regeneration Check

This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow

rates, and other controller functions. Always make the initial checks, and the manual initiated

diagnostics.

NOTE: The dectronic control display must show a steady time (not flashing). If an error code

shows, first press the _ PROGRAM button to enter the diagnostic display.

1. Press the (_) RECHARGE button and hold in tk)r 3 seconds. RECHARGE begins to flash as the

softener enters the fill cycle of regeneration. Remove the brinewell cover and, using a flashlight,

observe fill water entering the tank.

If water does not enter the tank, look tk)r an obstructed nozzle, venturi, fill flow plug, brine tubing, or

brine valve riser pipe.

2. After observing fill, press the (_ RECHARGE button to move the softener into brining. A slow

flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight

into the brinewdl and observing a noticeable drop in the liquid level. This may take 15 to 20

minutes to notice.

NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge.., see

"Breaking A Salt Bridge" section.

If the water softener does not &aw brine, check for (most likely to least likely)

• Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Vcnturi" section

• Nozzle and venturi not seated on the gasket, or gasket deformed

• Restriction in valve drain, causing a back-pressure (bends, kinks, elevated too high, etc.),

see "Install Valve Drain Hose" section.

• Obstruction in brine valve or brine tubing

• Inner valve failure (obstructed outlet disc, wave washer deformed, etc.)

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Whirlpool WHES40 Troubleshooting Guide Page 27