Whirlpool WPIO-369B Instruction Manual Page 37

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37
Furnace fails to
operate.
Integrated
control module
LED display
provides “b4
error code.
b4
Circulator
blower motor
senses a loss of
rotor control.
Circulator
blower motor
senses high
current.
Abnormal motor
loading, sudden
change in speed or
torque, sudden
blockage of
furnace air inlet or
outlet.
High loading
conditions, blocked
filters, very
restrictive
ductwork,
blockage of
furnace air inlet or
outlet.
Check filters, filter
grills/registers, duct
system and furnace air
inlet/outlet for
blockages.
Turn off power prior to
repair.
Furnace fails to
operate.
Integrated
control module
LED display
provides “b5
error code.
b5
Circulator
blower motor
fails to start
10 consecutive
times.
Obstruction in
circulator blower
housing.
Seized circulator
blower motor
bearings.
Failed circulator
blower motor.
Check circulator
blower for
obstructions. Remove
and repair/replace
wheel/motor, if
necessary.
Check circulator
blower motor shaft
rotation and motor.
Replace motor if
necessary.
Turn off power prior to
repair.
Replace motor with
correct replacement
part.
Replace wheel with
correct replacement
part.
Furnace fails to
operate.
Integrated
control module
LED display
provides “b6
error code.
b6
Circulator
blower motor
shuts down for
over or under
voltage
condition.
Circulator
blower motor
shuts down due
to over
temperature
condition on
power module.
High AC line
voltage to furnace.
Low AC line
voltage to furnace.
High ambient
temperatures.
Check power to
furnace. Verify line
voltage to furnace is
within the range
specified on the
furnace rating plate.
See “Product
Description” and
“Location
Requirements and
Considerations” for
furnace installation
requirements.
Turn off power prior to
repair.
Furnace fails to
operate.
Integrated
control module
LED display
provides “b7
error code.
b7
Circulator
blower motor
does not have
enough
information to
operate
properly.
Motor fails
to start
40 consecutive
times.
Error with
integrated control
module.
Motor has a locked
rotor condition.
Check integrated
control module. Verify
control is populated
with correct shared
data set. See data
errors above for
details.
Check for locked rotor
condition (see error
code above for
details).
Turn off power prior to
repair.
Replace with correct
replacement part(s).
Use memory card for
the specific model.
Furnace
operates at
reduced
performance or
operates on low
stage when
high stage is
expected.
Integrated
control module
LED display
provides “b9
error code.
b9
Airflow is lower
than demanded.
Blocked filters.
Restrictive
ductwork.
Undersized
ductwork.
Check filters for
blockage. Clean filters
or remove obstruction.
Check ductwork for
blockage. Remove
obstruction. Verify all
registers are fully open.
Verify ductwork is
appropriately sized for
system. Resize/replace
ductwork if necessary.
Turn off power prior to
repair.
Symptoms of
Abnormal
Operation
Diagnostic/
Status LED
Code Fault Description Possible Causes Corrective Actions Notes and Cautions
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