Whirlpool 9700S User Manual

TECHNICAL EDUCATIONJOB AID 8178601ML-2FRONT-LOADING GAS AND ELECTRICDRYERS  MODELS: MED / GD 9700S MED / GD 9600SEpic™

2-1123456654172 123489417234           Gather the required tools and parts before starting installation. Read and follow the instructions

2-212345627 896997526799A location that allows for proper exhaust installation. See Venting Requirements.A separate 30-amp circuit.If yo

2-3*Required spacing**For side or bottom venting, 0" (0 cm) spacing is allowed.*Required spacing**For side or bottom venting, 0" (0 cm) spac

2-412345678296774425745542764696This dryer is suitable for mobile home installations. The installation must conform to the Manufa

2-51234567482 9376335  888 25766377275To contact a qualified electrical installer.To be sure that the electrical connection

2-61234567482 93457   2 3 6296   76 34 576 3Disconnect power.Remove the hold-down screw and terminal block cover. Insta

2-7Unscrew the removable conduit connector and any screws from a / " (1.9 cm) UL listed strain relief (UL marking on strain relief). Put the thr

2-8Connect ground wire (green or bare) of power supply cord to external ground conductor screw. Tighten screw.Connect the other wires to outer termina

2-9Connect ground wire (green or bare) of direct wire cable to external ground conductor screw. Tighten screw.Place the hooked ends of the other direc

2-10When connecting to the terminal block, place the hooked end of the wire under the screw of the terminal block (hook facing right), squeeze hooked

- ii -WHIRLPOOL CORPORATION assumes no responsibility for any repairs madeon our products by anyone other than Authorized In Home Service Professional

2-111234 536 7 2895 223 47 To reduce the risk of fire, this dryer MUST BE EXHAUSTED OUTDOORS. Observe all governing codes and ordinances.The

2-12An exhaust hood should cap the vent to keep rodents and insects from entering the home.Exhaust hood must be at least 12" (30.5 cm) from the g

2-13 The following kits for close clearance alternate installations are available for purchase. Please see the “Assistance or Service” section of this

2-14Examine the leveling legs. Find the diamond marking. Screw the legs into the leg holes by hand. Use a wrench to finish turning the legs until the

2-15Remove the 2 screws that hold the handle bracket to the door.Move hinge to the other side and reattach with the 4 screws removed in Step 2. Move h

3-112342 56467897 39 199 To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operat

3-2Press the CYCLE END SIGNAL button to set signal volume to desired level.Press and hold HOLD TO START button until dryer starts (about 1 second).Onc

3-3123245 678925You may follow the progress of your dryer with the drying status indicator lights.1578When a cycle is first turned on, the Sensing

3-4123456378939889337*Estimated Time with Dryness Level (medium) setting.11 Use Manual Cycles to select a specific amount of dr

3-5123456789684The Cycle End Signal produces an audible sound when the drying cycle is finished. Promptly removing clothes at the end of the cycle

- iii -TABLE OF CONTENTSGENERAL ...

4-1COMPONENT LOCATIONSThis section instructs you on how to service each component inside the Epic Front-Loading Gasand Electric Dryers. The components

4-2REMOVING THE ELECTRONIC CONTROL BOARD7. Disconnect the 3-wire connector from themain harness.6. Remove the three screws from the elec-tronic contro

4-3 P1 Relay K1 P2 1/4 inch Screw Ribbon Cables 3-Wire P3 &

4-4REMOVING THE CONSOLE & THETOUCHPAD SUBASSEMBLY1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3. Pull the dryer away from t

4-511. Remove the selector knob.12. Remove the touchpad subassembly fromthe console by unsnapping the six catches.Use your thumb or a screwdriver.Cons

4-6REMOVING THE DOOR SWITCH1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3. Pull the dryer away from the wall andremove the top

4-7REMOVING THE THERMAL FUSE, THERMISTOR,DRIVE MOTOR, & BELT SWITCH1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3. Open the

4-88. To remove the drive motor:a) Remove the wires from the thermalfuse and thermistor terminals (see thephoto in step 7 on page 4-7).b) Reach around

4-9Motor Harness Plugb) Remove the two screws from the beltswitch and remove it from the motor.Belt Switch Screwsg) Lift the top locking tab of the mo

4-10REMOVING THE HEATER, THE HIGH-LIMITTHERMOSTAT, & THERMAL CUTOFF(ELECTRIC DRYERS ONLY)1. Unplug dryer or disconnect power.2. Remove the two he

- iv -— NOTES —

4-115. To remove the high-limit thermostat orthe thermal cutoff:a) Disconnect the wires from the high-limit thermostat or the thermal cutoff.b) Remove

4-12REMOVING THE BELT, DRUM, & ROLLERS9. Loosen the two top front panel screws.1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer

4-1311. To remove the belt and drum:a) Grasp the sides, lift, and pull the frontpanel forward so that the top screwsare free of the keyhole slots. Low

4-1412. To remove a roller:a) Pry the sides of the triangular ring outof the groove in the roller support witha small screwdriver.Roller SupportTriang

4-15REMOVING THE DRUM LIGHT SOCKET1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3. Open the dryer door.4. Remove the screw from

4-16SqueezeArms8. Squeeze the locking arms and remove thesocket from the drum light holder.

4-17REMOVING THE MOISTURE SENSOR1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3. Open the dryer door and remove the lintfilter s

4-18REMOVING THE BURNER ASSEMBLY,FLAME SENSOR, AND HIGH-LIMIT THERMOSTAT(GAS DRYERS ONLY)1. Unplug dryer or disconnect power.2. Turn off gas supply to

4-19b) Disconnect the following wires from theburner assembly:• Blue and white wires from the flamesensor terminals.• 2-wire connector from the ignito

4-20g) To remove the coils from the burnerassembly, remove the two screws fromthe bracket, and lift the two coils off thecores.Bracket ScrewsCoils5. T

1-1SAFETY FIRSTYour safety and the safety of others is very important.We have provided many important safety messages in this Job Aid and on the appli

5-1COMPONENT TESTINGFor any additional test beyond what is coveredin this Component Testing section, refer to theBefore testing any of the components,

5-2DRIVE MOTORRefer to page 4-7 for the procedure for servic-ing the drive motor.1. Unplug dryer or disconnect power.2. Turn off gas supply to dryer.3

5-3THERMAL FUSERefer to page 4-7 for the procedure for servic-ing the thermal fuse.Electric Dryers: The thermal fuse is wired inseries with the drive

5-4THERMISTORRefer to page 4-7 for the procedure for servic-ing the thermistor.The thermistor monitors the exhaust temper-ature. The changes in thermi

5-5THERMAL CUTOFF(ELECTRIC DRYERS ONLY)Refer to page 4-10 for the procedure for ser-vicing the thermal cutoff.The thermal cutoff is a non-resettable d

5-6DOOR SWITCHRefer to page 4-6 for the procedure for servic-ing the door switch.1. Go into the Diagnostic Test mode on page 6-2. The door switch func

5-7GAS BURNER COILSRefer to page 4-18 for the procedure for ser-vicing the gas burner assembly.1. Unplug dryer or disconnect power.2. Turn off gas sup

5-8FLAME SENSORRefer to page 4-18 for the procedure for ser-vicing the flame sensor.1. Unplug dryer or disconnect power.2. Turn off gas supply to drye

6-1DIAGNOSTICSDIAGNOSTICS AND TROUBLESHOOTINGIMPORTANTElectrostatic Discharge (ESD)Sensitive ElectronicsESD problems are present everywhere. ESDmay da

6-2DISPLAY FAULT/ERROR CODESDIAGNOSTIC TESTSThese tests allow factory or service personnelto test and verify all inputs to the electroniccontrol board

1-2MODEL & SERIAL NUMBER DESIGNATIONSMODEL NUMBERSERIAL NUMBERMODEL NUMBERMED9 700SQ0PRODUCT GROUPM = MaytagFUEL TYPEE = ElectricG = GasPRODUCTD =

6-3Diagnostic: Moisture SensorLocate the two metal strips on the face of thelint screen housing. Bridge these strips with awet cloth or a finger. If a

6-4TROUBLESHOOTINGTROUBLESHOOTING TESTSNOTE: These checks are done with the dryerunplugged or disconnected from power.TEST #1: SUPPLY CONNECTIONSThis

6-5• If there is no continuity, replace thepower cord and test the dryer.• If there is continuity, go to step b.b)In a similar way, check which termin

6-67. Check for the resistance values of themotor’s Main and Start winding coils, asshown in the following table. NOTE: Mainand Start winding coils mu

6-7• If belt switch is okay and there is still anopen circuit, check and repair the wir-ing harness.• If the Start winding is in question andthe resis

6-8Heat will not shut off:1. Unplug dryer or disconnect power.2. Use an ohmmeter, and touch the testleads to electronic control board pointsP2-5 (red/

6-94. If E1 or E2 does not flash in the display, theconnections to the thermistor are good.Therefore, check the thermistor’s resis-tance value at any

6-104. Unplug dryer or disconnect power.5. Access the electronic control board andremove the P2 connector from the board.Use an ohmmeter and touch the

6-11A particular group of LEDs does not lightup:A group or combination of LEDs share a com-mon electronic connection. If this connectionis open, all o

6-12Checking The Button FunctionsBefore replacing the electronic control board,check for proper button function as follows:• Unplug dryer or disconnec

1-3MODEL & SERIAL NUMBER LABELAND TECH SHEET LOCATIONSThe Model/Serial Number label and Tech Sheet locations are shown below.Tech Sheet Location(B

6-13Checking The Rotary Cycle SelectorUsing the following table, check the resistanceat each cycle setting.• When using a digital meter, touch the“+”

6-14— NOTES —

7-1WIRING DIAGRAMSELECTRIC DRYER GAS DRYER 120VOLTS240VOLTSL1 LINE BKRLINE L2WNEUTRAL2M1MDOORSWITCHR/WNCDRIVE MOTOR1/3 H.P.4MMAINSTART5M6MTHERMISTORBK

7-2— NOTES —

PRODUCT SPECIFICATIONSANDWARRANTY INFORMATION SOURCESIN THE UNITED STATES:FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:FOR TECHNICAL ASSIS

1-4SPECIFICATIONS12345 14367389 1436738 9 93  13    24 

1-512342 5 678978247 1278 29 92 6 288243For one year from the date of purchase, when this major appliance is operated and maintained accordin