Whirlpool 66161279 Use and Care Guide download pdf (Page 18)

Air conditioner seems to run too much

■ The current air conditioner replaced an older model. The

use of more efficient components may cause the air

conditioner to run longer than an older model, but the total

energy consumption will be less. Newer air conditioners do

not emit the “blast” of cold air you may be accustomed to

from older air conditioners, but this is not an indication of

lesser cooling capacity or efficiency. Refer to the efficiency

rating (EER) and capacity rating (in Btu/h) marked on the air

conditioner.

■ The air conditioner is in a heavily occupied room, or heat-

producing appliances are in use in the room. Use exhaust

vent fans while cooking or bathing and try not to use heat-

producing appliances during the hottest part of the day. A

higher capacity air conditioner may be required, depending

on the size of the room being cooled.

Air conditioner cycles on and off too much or does not

cool room in cooling mode

■ The air conditioner is not properly sized for your room.

Check the cooling capabilities of your window air conditioner.

Window air conditioners are not designed to cool multiple

rooms.

■ The filter is dirty or obstructed by debris. Clean the filter.

■ The inside evaporator and outside condenser coils are

dirty or obstructed by debris. See “Annual Maintenance.”

■ There is excessive heat or moisture (open container

cooking, showers, etc.) in the room. Use a fan to exhaust

heat or moisture from the room. Try not to use

heat-producing appliances during the hottest part of the day.

■ The louvers are blocked. Install the air conditioner in a

location where the louvers are free from curtains, blinds,

furniture, etc.

■ The outside temperature is below 65°F (18°C). Do not try to

operate your air conditioner in the cooling mode when the

outside temperature is below 65°F (18°C).

■ The temperature of the room you are trying to cool is

extremely hot. Allow extra time for the air conditioner to cool

off a very hot room.

■ Windows or doors to the outside are open. Close all

windows and doors.

■ The temperature setting is not set to a cool enough

setting. Adjust the temperature to a cooler setting by

pressing the minus button to reduce the temperature. Set the

Fan Speed control to the highest setting.

Water drips from cabinet into your house

■ The air conditioner is not properly leveled. The air

conditioner should slope slightly downward toward the

outside. Level the air conditioner to provide a downward

slope toward the outside to ensure proper drainage. See the

Installation Instructions.

NOTE: Do not drill a hole into the bottom of the metal base

and condensate pan.

Normal Sounds

When your air conditioner is operating normally, you may hear

sounds such as:

■ Droplets of water hitting the condenser, causing a pinging or

clicking sound. The water droplets help cool the condenser.

■ Air movement from the fan.

■ Clicks from the thermostat cycle.

■ Vibrations or noise due to poor wall or window construction.

■ A high-pitched hum or pulsating noise caused by the modern

high-efficiency compressor cycling on and off.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory-specified replacement parts. Factory-specified

replacement parts will fit right and work right because they are

made with the same precision used to build every new appliance.

To locate factory-specified replacement parts in your area, call

your nearest designated service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center toll free:

1-800-253-1301. In Puerto Rico, call 1-787-999-7400.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors and service

companies. Whirlpool designated service technicians are

trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your

area, you can also look in your telephone directory Yellow

Pages.

For further assistance

If you need further assistance, you can write to Whirlpool

Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

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Whirlpool 66161279 Use and Care Guide Page 18

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